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Communications Account Manager
3 weeks ago
TALENT SEARCH LIMITED Brighton, United Kingdom**£35-45K poss neg plus benefits** · **Lewes 2/ 3 days a week/ 2 /3 days working from home** · This is a great opportunity to join a leading Internal comms agency they work with some great clients and are part of a global consultancy, their mission is to make people's lives bette ...
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Communications Manager
3 weeks ago
Tate Brighton, United KingdomCommunications Manager for public sector pensions company, Brighton, East Sussex, hybrid working (6 days per month in the Brighton office minimum), £67-76k doe.As part of this strategically important role, you will:Shape and own the internal communications and engagement strategy ...
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Communications and Campaign Manager
1 week ago
Legal and General Brighton, United KingdomDo you have Pension investment knowledge? You might be currently working in Fund Operations or maybe you work in Pension Member Services, explaining different types of Pensions investments to your customers. Are you looking for the next step in using this knowledge to engage pens ...
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Customer Communications Manager
1 week ago
Legal & General Hove, East Sussex, United KingdomLife can sometimes be unpredictable, and it pays to plan ahead. Our aim at Legal & General Retail is to help our customers plan for the unexpected, achieve financial security for their tomorrow, and protect everything that's important to them. To better understand our customers a ...
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Communications and Campaign Manager
2 weeks ago
Legal & General Brighton, United KingdomThe brand with the brolly is choosing today to change tomorrow.nSince 1836, we've grown to become one of the world's largest asset managers, homebuilders, pension providers and insurance brands.nWe're all here to improve the lives of our customers, build a better society for the ...
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Communications and Campaign Manager
21 hours ago
Legal & General Brighton and Hove, United KingdomThe brand with the brolly is choosing today to change tomorrow. · Since 1836, we've grown to become one of the world's largest asset managers, homebuilders, pension providers and insurance brands. · We're all here to improve the lives of our customers, build a better society for ...
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Campaign and Communications Manager
1 week ago
Legal & General Brighton, East Sussex, United KingdomThe brand with the brolly is choosing today to change tomorrow. Since 1836, we've grown to become one of the world's largest asset managers, homebuilders, pension providers and insurance brands. · We're all here to improve the lives of our customers, build a better society for t ...
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Customer Communications Manager
3 weeks ago
Legal & General hove, United KingdomJob DescriptionLife can sometimes be unpredictable, and it pays to plan ahead. Our aim at Legal & General Retail is to help our customers plan for the unexpected, achieve financial security for their tomorrow, and protect everything that's important to them. To better understand ...
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Customer Communications Manager
1 week ago
Legal & General Hove, United KingdomLife can sometimes be unpredictable, and it pays to plan ahead. Our aim at Legal & General Retail is to help our customers plan for the unexpected, achieve financial security for their tomorrow, and protect everything that's important to them. To better understand our customers a ...
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Communications and Campaign Manager
19 hours ago
Legal & General Hove, United Kingdom PermanentJob Description · Do you have Pension investment knowledge? You might be currently working in Fund Operations or maybe you work in Pension Member Services, explaining different types of Pensions investments to your customers. Are you looking for the next step in using this know ...
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Customer Communications Manager
1 week ago
Legal & General Hove, East Sussex, United KingdomOur aim at Legal & General Retail is to help our customers plan for the unexpected, achieve financial security for their tomorrow, and protect everything that's important to them. To better understand our customers and meet their needs, we've brought our protection, retirement in ...
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Communications & Marketing Manager
2 weeks ago
Adecco Lewes, United Kingdom**_Position:_**_ Communications & Marketing Manager_ · **_Rate:_**_ £500 per day umbrella_ · **_Full Time_**_: 37 hours per week. _ · **_Temporary Role:_**_ Until end of March 2023_ · **_Working arrangement:_**_ Fully remote (possible office visit every now and again in Lewes)_ · ...
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Legal & General Resources Limited Brighton, United KingdomWe're recruiting for a Member Communications and Client Campaign Manager to join us. · In this exciting role, you will develop and deliver member communication materials and engagement campaigns that support workplace members and schemes through the end-to-end member lifecycle, d ...
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Legal & General Hove, United Kingdom PermanentWe're recruiting for a Member Communications and Client Campaign Manager to join us. · In this exciting role, you will develop and deliver member communication materials and engagement campaigns that support workplace members and schemes through the end-to-end member lifecycle, d ...
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Legal & General Brighton, East Sussex, United KingdomJob Description The brand with the brolly is choosing today to change tomorrow. · Since 1836, we've grown to become one of the world's largest asset managers, homebuilders, pension providers and insurance brands. · We're all here to improve the lives of our customers, build a b ...
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Member Communications and Campaign Manager
3 weeks ago
Legal & General Hove, United Kingdom Full timeCompany Description · The brand with the brolly is choosing today to change tomorrow. · Since 1836, we've grown to become one of the world's largest asset managers, homebuilders, pension providers and insurance brands. · We're all here to improve the lives of our customers, b ...
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Legal & General Hove, East Sussex, United Kingdom Full timeThe brand with the brolly is choosing today to change tomorrow. · Since 1836, we've grown to become one of the world's largest asset managers, homebuilders, pension providers and insurance brands. · We're all here to improve the lives of our customers, build a better society fo ...
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Legal & General brighton, United KingdomJob DescriptionLife can sometimes be unpredictable, and it pays to plan ahead. Our aim at Legal & General Retail is to help our customers plan for the unexpected, achieve financial security for their tomorrow, and protect everything that's important to them. To better understand ...
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Legal & General Brighton, United Kingdom permanentLife can sometimes be unpredictable, and it pays to plan ahead. Our aim at Legal & General Retail is to help our customers plan for the unexpected, achieve financial security for their tomorrow, and protect everything that's important to them. To better understand our customers a ...
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Communications and Campaign Manager
3 weeks ago
Legal & General brighton, United KingdomJob DescriptionThe brand with the brolly is choosing today to change tomorrow. · Since 1836, we've grown to become one of the world's largest asset managers, homebuilders, pension providers and insurance brands. · We're all here to improve the lives of our customers, build a bett ...
Operations and Community Manager - Brighton, East Sussex, United Kingdom - Deverell Smith Recruitment Ltd
Description
Are you passionate about shaping vibrant residential communities? Do you thrive in a leadership role where you can inspire teams and drive excellence? I'm Currently working with a leading BTR managing operator who is currently seeking a Community and OPerations Manager to join team.
You will play a pivotal part in the operations and deliver exceptional service to our residents. Have BTR experience or currently in the PBSA (Purpose Built Student Accommodation) or Hospitality sector keep reading.Role:
Community & Operations Manager
Location:
Brighton
Reports to:
General Manager
Direct reports:
Resident Services Adviser, Property & Inventory Co-ordinator, Front of House
Hours of work: 40 hours per week, between 7:30am - 7:30pm, 8 hours a day, 5 days a week
Key Contributions:
Manage the operational and customer service delivery of a prestigious Build to Rent scheme.
Ensure smooth building operations and high-standard resident services delivered timely, accurately, and cost-effectively.
Act as the face of the development, managing the team, enhancing customer experience, and deputising for the General Manager when required.
Engage and build relationships with local businesses to enhance resident experience through local business discounts.Responsibilities:
Support the General Manager in implementing effective building processes, budgetary management, and excellent customer experience aligned with Urbanbubble's standards and key regulations (RICs, ARMA-Q, H&S).
Contribute to weekly, monthly, and quarterly client reporting on lettings performance and operational budget management.Implement an engagement strategy including resident communication, events, feedback, and satisfaction levels.
Ensure proper implementation of Health and Safety policies and procedures, providing a safe environment for residents and staff.
Collaborate with the General Manager and marketing team to create and implement a content calendar for social channels.
Act as a role model for organizational values, promoting peak performance through effective people management and one-to-one reviews.
Accountabilities:
Be the first point of contact for complaints/feedback, taking a proactive approach to resolution where feasible.
Foster community within the building by promoting resident interaction online (e.g., via social media) and hosting events.
Achieve KPIs through effective operational management and high standards in line with Service Level Agreements.
Maintain staff retention and satisfaction through objective setting, one-to-ones, personal development, team meetings, and performance reviews.
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