- Drive overall customer success aligned to the Cytiva strategy and goals leveraging all of the Cytiva account team. Owns the overall customer relationship across the account. Primary contact between the company and customers and grows the business through an understanding of the market, an awareness and familiarity with the needs of customer, and knowledge of the product portfolio.
- Account Manager owns the customer relationship and accounts representing the entire Cytiva portfolio.
- Accountable to grow the consumables portfolio within their assigned territory within all customer segments.
- Work cross-functionally across Cytiva Operating Companies to develop solutions and offerings to enable your assigned customer's success across their workflows.
- Builds a strategic plan in their assigned accounts to partner with Cytiva colleagues and distribution partners to develop and implement annual account plans in Academic, (translational) Applied Markets and R&D labs across the Life Sciences industry to grow Cytiva business
- Achieve the quarterly and yearly operating plan within a defined territory while driving customer satisfaction and customer retention.
- Bachelor's degree or similar. Degrees in Life sciences preferred.
- Commercial experience, preferably in the Life Sciences industry.
- Ability to quickly learn the entire Cytiva portfolio. A strong understanding of protein chromatography, genomics, cell culture and/or lab filtration preferred.
- Demonstrate sales skills as evidence by previous sales responsibilities and business planning.
- Excellent oral and written communication skills.
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Discovery Account Manager - Amersham, Bucks., United Kingdom - Danaher
Description
Be part of something altogether life-changing
Working at Cytiva means being at the forefront of providing new solutions to transform human health. Our incredible customers undertake life-saving activities ranging from fundamental biological research to developing innovative vaccines, new medicines, and cell and gene therapies.
At Cytiva you will be able to continuously improve yourself and us – working on challenges that truly matter with people that care for each other, our customers, and their patients. With associates across 40+ countries, Cytiva is a place where every day is a learning opportunity – so you can grow your career and expand your skills in the long term.
Forming part of the Biotechnology segment at Danaher, we bring together dedicated technical expertise and talent to develop the next generation of life-changing therapeutics.
As the Account Manager, you are responsible for managing and growing the Cytiva business within the UK London & South East Territory for our Academic Accounts. Working together with our instrument and applications specialists to present technologies and solutions to help our customers achieve success across their workflows.
Additionally, you will be accountable for growing our research consumables portfolio within all customer account segments in the territory (Biotech, CDMO, Genomic Medicine, Industrial/Applied Market and Biopharma). This will involve collaborating with our channel partners to motivate, encourage and support them to promote Cytiva research consumable product ranges.
What you'll do:
Who You Are:
At Cytiva we believe in designing a better, more sustainable workforce. We recognize the benefits of flexible, remote working arrangements for eligible roles and are committed to providing enriching careers, no matter the work arrangement. This position is eligible for a remote work arrangement in which you can work remotely from your home. Additional information about this remote work arrangement will be provided by your interview team. Explore the flexibility and challenge that working for Cytiva can provide.
#LI-REMOTE
At Danaher we bring together science, technology and operational capabilities to accelerate the real-life impact of tomorrow's science and technology. We partner with customers across the globe to help them solve their most complex challenges, architecting solutions that bring the power of science to life. Our global teams are pioneering what's next across Life Sciences, Diagnostics, Biotechnology and beyond. For more information, visit
At Danaher, we value diversity and the existence of similarities and differences, both visible and not, found in our workforce, workplace and throughout the markets we serve. Our associates, customers and shareholders contribute unique and different perspectives as a result of these diverse attributes.
