Mid Office Account Support - Manchester, United Kingdom - Allianz Trade

Allianz Trade

Verified Company

Manchester, United Kingdom

1 week ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

We are currently looking for a Mid Office Account Support to join our Manchester based Direct and Bank Relationship Management team.

Reporting to the Team Manager - North, you will support the Relationship Management team to manage client requests, undertake administrative support, and system related activities.

This position is a 12-month fixed-term contract.

What you will do:

Suporting team of ACMA/RM and BDM's, picking up work during periods of absence/whilst on company business (inbox and ticketing management), ensuring continuity of service for key customers.
To act as 2nd line of defense for ACMA and support on admin tasks and system functions to enable ACMA/RM to focus on client engagement.
Develop a strong working knowledge of systems, processes and departments (Compass, Ticketing, Workflows, Contacts etc.) to manage workloads efficiently and ensure requests are responded to swiftly.
Maintain a high level of customer focus at all times and ensure any challenges are flagged to the management team as they arise.

What you bring:

Strong organisational skills
Ensuring management of level 2 tickets assigned to absent ACMA's
Efficient and accurate at processing administrative requests
Strong communication skills
Ability to engage upwards and crossfunctionally
Willingness and ability to learn and engage on a broad range of technical topics
Strong communcaiton skills and customer focus
Proficient in Excel, Outlook, Teams, and other key IT systems

What we offer:

Life assurance
Health cash plan
Income Protection
Hybrid working
Employee Share Incentive Plan various discounts on insurance through the Allianz Partnership and much more

United Kingdom

NEUR
Manchester

LI-AB1

LI-HYBRID

Allianz Group is one of the most trusted insurance and asset management companies in the world. Caring for our employees, their ambitions, dreams and challenges, is what makes us a unique employer.

Together we can build an environment where everyone feels empowered and has the confidence to explore, to grow and to shape a better future for our customers and the world around us.

Join us. Let's care for tomorrow.

We at Allianz believe in a diverse and inclusive workforce and are proud to be an equal opportunity employer.

We encourage you to bring your whole self to work, no matter where you are from, what you look like, who you love or what you believe in.

Allianz Trade is the trademark used to designate a range of services provided by Euler Hermes.

We are the global leader in trade credit insurance and a recognized specialist in the areas of surety, collections, structured trade credit and political risk.

Headquartered in Paris, we are present in more than 50 countries with 5,500 employees. In 2021, our global business transactions represented 931 billion Euro in exposure.

Job Level:

Professional

Location:

Manchester, ENG, GB, M60 3YE
Available until:26/05/2023

Area of Expertise:

Sales & Distribution

Unit:

Allianz Trade

Employing Entity:

Euler Hermes UK - London

Job Type:

Full-Time

Remote Job:

Hybrid working

Employment Type:

Temporary

ID:

27327