Channel Marketing Planning Manager - Leith, United Kingdom - Denholm Associates

Tom O´Connor

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Tom O´Connor

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Description

Duties and Responsibilities:


  • Work with multiple stakeholders across the business to identify their needs and shape this into a holistic, coordinated marketing strategy and plan to deliver against the commercial objectives of the business
  • With the other senior marketers within the team, oversee the delivery of this plan creating one view of activity
  • Responsible for developing channel strategy, objectives and success measures
  • Responsible for working with key stakeholders to align said strategies to the product roadmap and customer insight
  • You will keep up to date with key insights from customer satisfaction surveys, analyse the results, and make recommendations on opportunities to leverage/scale initiatives and best practices
  • Lead marketing efforts to drive retention, customer loyalty, advocacy, growth and community participation
  • You will be the first point of contact for all marketing support
  • Collaborate with regional (international) marketing teams to scale and localise strategies where relevant
  • You will manage and run the quarterly marketing planning sessions ,including forward planning and previous quarter performance/learning reviews
  • Continually measure, monitor and drive improvement in strategic approaches; employ industry best practices and look for opportunities to increase effectiveness and efficiency
  • Provide regular insights on customer and competitor trends
  • Align and partner with key stakeholders across Sales and Marketing to develop customer marketing that connect sales with customers and help them grow
  • Support the head of department in managing and centrally holding the marketing planning process, working with other functions and the wider marketing team, and also establishing and managing a proactive, positive governance process for the ongoing creationof the marketing plan
  • Be a leader and a champion of all marketing activities and be an ambassador for the global brand and global marketing strategy
  • Work as a committed member of the Global Marketing Team, sharing responsibility for projects as needed including sales enablement, targeted customer marketing, regional marketing, event management and product marketing
  • You will increase revenue and customer engagement by implementing industryleading marketing campaigns and promotional activities across your channels
  • Work closely with team members from all regions to understand their specific objectives and create marketing plans in line with them
  • Actively participate in the global planning and budgeting process determining investments for financial year plan

Requirements of the role

  • A confident, compelling team member who will inspire trust in others
  • Put the customer at the heart of everything you do
  • Selfmotivated and able to work independently
  • Knows when and how to provide constructive feedback
  • Resourceful and able to solve problem
  • Excellent knowledge and skill with Microsoft Word, PowerPoint, Excel and Outlook
  • Detail oriented, able to monitor and track progress efficiently
  • Diplomatic and politically savvy
  • Skilled at managing a varied workload
  • Work calmly under pressure
  • Exceptional written and verbal communication skills
  • Stakeholder management
  • You will have extended previous marketing experience, preferably in a B2B environment
  • Highly organised and able to work within a demanding environment
  • Team player with strong interpersonal skills
  • Project management and crossfunctional/crossregional collaboration
  • Taking ownership and accepting accountability
  • Always being prepared to 'go the extra mile' in delivering service on time and to the highest standards.
  • Participating willingly in the team and keep other team members informed and up to date by sharing useful or relevant ideas and information

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