Customer Service Advisor - St Albans, United Kingdom - Red Door Recruitment

Red Door Recruitment
Red Door Recruitment
Verified Company
St Albans, United Kingdom

1 week ago

Tom O´Connor

Posted by:

Tom O´Connor

beBee Recruiter
Description

We are recruiting for an experienced Customer Service Advisor to join a luxury furniture company based on the outskirts of St Albans.

If you have experience providing excellent Customer Service, are good at resolving problems and enjoy working in a varied and friendly environment, this is a perfect opportunity

Due to the location, you will need to be a driver with your own vehicle.


What's in it for you?

  • Salary
    :£25k£30k:
-
Hours: 8am-4:00pm or 9.00am-5pm:


  • A small, friendly team
  • A lovely supportive company who promote within
  • Free parking
  • 28 days annual leave including bank holidays

Key Responsibilities:


  • Handling all incoming customer queries and questions
  • Providing exceptional customer service and advice
  • Resolving customer complaints and issuing refunds as needed
  • Liaising with the store sales team and suppliers
  • Maintaining an accurate CRM database by entering information and updating the system
  • Providing quotations and checking product availability
  • Handling payment transactions

What the employer is looking for:

  • 2+ years customer service experience
  • Willingness to take the extra mile to help customers
  • Excellent grammar, polite and well spoken
  • Confident use of Word and Excel
  • Ability to prioritise own workload
  • Ability to work under pressure in a busy environment
  • Aptitude to build relationships with clients and suppliers
  • Full UK clean drivers' licence
  • Red Door Recruitment is committed to encouraging equality, diversity and inclusion among our workforce, and eliminating unlawful discrimination. Full details available on our website._

Salary:
£25,000.00-£30,000.00 per year


Benefits:


  • Company pension
  • Free parking

Schedule:

  • Monday to Friday

Work Location:
One location


Reference ID:
EC3103
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