- Deliver consistently excellent customer service.
- Management of the accommodation and building – maintenance and compliance
- Promote sales through media/accommodation events, proactively generate leads, and promptly respond to enquiries.
- Resolve any issues or disputes that may arise on-site promptly and effectively.
- Financial reporting and budgetary control.
- Prompt collection of rents and monitoring of case arrears, liaising with customers where required.
- Management and development of the team.
- General administration duties.
- Maintain health and safety standards in line with legislation and ensure company policies are upheld.
- A strong and committed team player, capable of prioritising and solving problems under pressure, using innovative solutions.
- Able to represent the business in a professional manner and to deliver an excellent customer experience.
- Committed to working in a high quality and professional environment.
- Strong leadership and interpersonal skills, with the ability to effectively manage and motivate a diverse team.
- Excellent organisational, time-management skills, plus written and verbal communication, to be capable of prioritising tasks in a fast-paced environment.
- Sales and marketing experience.
- Computer literacy skills, including being competent with Microsoft Office.
- Ability to work outside normal working hours.
- Able to cover at short notice.
- Love being part of the onsite action
- Paid mileage at 45p per mile
- Up to £40,000 basic salary per annum
- 40 hours per week (5 days out of 7 per week)
- Generous holiday allowance
- Workplace pension
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Building Manager - Nottingham, United Kingdom - Harte Consulting Ltd
Description
Would you like to work for an established PBSA specialist? Do you thrive in creating a working environment that encourages teamwork, high energy, and real career growth?Harte Consulting are delighted to introduce a lucrative opportunity with a longstanding family business, who aspire to further expand after two decades of organic growth, having already heavily invested in the continuous improvement of their purpose-built accommodation department (PBSA). They are looking for an experienced Building Manager to join their business and work on the operational side, primarily looking after facilities across two sites in the Midlands.
As Building Manager, you will excel in providing first-class customer service and in organising, managing, and motivating your team, as well as supporting the senior management. You will love to multi-task and effectively prioritise your workload in a busy environment. As well as developing the core skills central to your role, you will be expected to gain experience across a range of other duties as directed by your line manager.
The Building Manager will be responsible for coordinating and managing all on-site activities, including (but not limited to) maintenance, security, letting and rent collection. This is a very varied role and requires a flexible approach to deliver the best service and build solid relationships - this may involve occasionally working on other sites, working weekends and some out of hours cover.
The role: