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Dartford

    Phlebotomist - Dartford, United Kingdom - Randox

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    Permanent
    Description

    The Role:

  • Conduct full client appointments inclusive of but not limited to; taking blood samples, urine samples, personal health measurements (such as weight, height, BMI, pulse) and logging these on to the relevant computer systems (patient information systems/PIS.)
  • Utilise and demonstrate sensitive communication styles, to ensure clients are fully informed and consent to procedures.
  • Update the PIS system, recording client details and measurements, uploading all documentation to the relevant platforms.
  • Travelling offsite to events, private and corporate appointments, representing the company always in a competent and courteous manner.
  • Be comfortable in upselling and cross selling in our private health clinic setting.
  • Proactively drive sales and ensure targets are met, striving to exceed, and go above and beyond always.
  • The accurate completion of company forms and documentation, labelling of specimens and completion of laboratory test order forms.
  • High level of IT literacy.
  • The Candidate:
    Essential:
  • Phlebotomy certificate of competence/equivalent training.
  • High Level of IT literacy.
  • Flexibility with working hours, as required by the business inclusive of evenings and weekends.
  • Exemplary customer service skills and experience.
  • Ability to manage existing clientele and generate new clientele at the same time.
  • ​​​​​​​Desirable:
  • Experience in a private healthcare setting.
  • Proficient in using all Microsoft packages.
  • Confidence and experience working internal/external events.
  • Sales/retail experience.

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