- Conduct full client appointments inclusive of but not limited to; taking blood samples, urine samples, personal health measurements (such as weight, height, BMI, pulse) and logging these on to the relevant computer systems (patient information systems/PIS.)
- Utilise and demonstrate sensitive communication styles, to ensure clients are fully informed and consent to procedures.
- Update the PIS system, recording client details and measurements, uploading all documentation to the relevant platforms.
- Travelling offsite to events, private and corporate appointments, representing the company always in a competent and courteous manner.
- Be comfortable in upselling and cross selling in our private health clinic setting.
- Proactively drive sales and ensure targets are met, striving to exceed, and go above and beyond always.
- The accurate completion of company forms and documentation, labelling of specimens and completion of laboratory test order forms.
- High level of IT literacy. The Candidate:
- Phlebotomy certificate of competence/equivalent training.
- High Level of IT literacy.
- Flexibility with working hours, as required by the business inclusive of evenings and weekends.
- Exemplary customer service skills and experience.
- Ability to manage existing clientele and generate new clientele at the same time. Desirable:
- Experience in a private healthcare setting.
- Proficient in using all Microsoft packages.
- Confidence and experience working internal/external events.
- Sales/retail experience.
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Description
The Role:
Essential: