Account Representative - Manchester, United Kingdom - CH Robinson
Description
Our Account Representatives are trusted, strategic partners to companies around the world.This is your chance to align with our European customers to meet their supply chain and logistics needs while delivering a wonderful customer experience.
As an Account Representative, you'll support a group of small- to mid-size accounts to build strong, long-term relationships with account leadership. You'll be empowered to manage and grow existing accounts by bringing forth new services, and expanding on existing services offered, with a focus on increasing efficiency, adding value, maximizing profitability through the account's supply chain.
What will you be doing?
- Maintaining and growing the existing customer portfolio
- Consistently executing daily business (receiving orders, data entry, informing customer about shipment status etc.)
- Establishing relationships with daytoday contacts
- Selling and negotiating at a transactional level
- Identifying new opportunities with current customers outside the existing scope
- Establishing and proactively maintaining relationships with management level contacts both inside and out of your organization
- Gathering, analyzing, and preparing relevant information for business reviews and being an active participant
- Following up the status of your customers' transport operations
What are we looking for?
- Bachelor's degree preferred
- 2 to 3 years of experience in a customer service or commercial role preferably within the logistics
- Excellent English verbal & written communication skills
- Additional European languages are an asset
- Strong presentation skills
- Ability to build strong customer relationships
- Ability to work in a team environment, while also delivering independent results
- Strong ability to persuade, motivate, and influence others
What does C.H. Robinson offer you?
- Real career possibilities and the opportunity to develop your talent in a fastmoving, global organization with a 'startup' environment.
- A fun, positive, and open atmosphere, which encourages creative thinking.
- An opportunity to use and develop your language skills in our international work environment.
- Compensation that includes a competitive salary and additional incentives based on personal, team performance and business growth.
- Extensive training opportunities to move your career forward.
Job Types:
Full-time, Permanent
Benefits:
- Company events
- Profit sharing
- Work from home
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
Supplemental pay types:
- Bonus scheme
Work Location:
Hybrid remote in Manchester
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