Senior Client Administrator - Isle of Man, United Kingdom - Shearwater Recruitment
Description
Short Description
Our client is looking for an organized and with excellent communication to join their team as Senior Client Administrator. You will lead their efforts in providing exceptional service, building strong client relationships, and ensuring seamless operations.
Job Summary:
As a Senior Client Administrator, your duties will include but are not limited to:
- Managing Client Relationships: You will be responsible for building and maintaining strong relationships with clients and completing the relevant administration
- Developing and
Implementing Client Strategies:
You will work closely with clients to develop strategies that align with their goals and objectives
- Providing Technical Support: You will be responsible for providing technical support to clients, troubleshooting issues, and providing guidance on the use of the company's products or services
- Training: You may be responsible for training and assisting with the development of junior members of staff
Reporting To:
- Senior Management
- Client Services
Qualifications Required:
- 5 GCSEs or equivalent at grade C or above
- Part or qualified STEP or equivalent
Experience:
- At least 3 years in a TCSP administration environment in managing a client portfolio
- Management
- Microsoft Office
- CCH, Viewpoint and Laserfiche would be an advantage but not essential
Training:
- External and internal training will be provided and encouraged
Skills:
- Attention to detail
- Excellent communication skills
- Organisational skills
- Able to work under pressure and to strict deadlines
Responsibilities:
- Support the administration team
Characteristics:
- Proactive
- Problem solver
- Team player
- Enthusiastic
- A desire to progress their career
Hours:
- 37.5 hours per week
Benefits:
- Medicash Health Plan
- Flexible hours and working opportunities
- Pension
- Study Support
- Personal development and growth programmes
- Team events
- Fresh fruit weekly
- Ongoing CPD Support
- Discounted Gym Membership
Salary:
£25,000.00-£27,000.00 per year
Benefits:
- Company pension
- Free parking
- Life insurance
- Onsite parking
- Sick pay
Schedule:
- Monday to Friday
Supplemental pay types:
- Bonus scheme
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