Jobs

    1st Line IT Service Desk Support - Abroad, United Kingdom - EURASIA STATINVEST GmbH

    EURASIA STATINVEST GmbH
    EURASIA STATINVEST GmbH Abroad, United Kingdom

    1 week ago

    Default job background
    Description

    Eurasia Statinvest GmbH is an owner-managed holding company under whose "umbrella" are Carstensen Import-Export Handelsgesellschaft mbH, Stylex Schreibwaren GmbH, Felidae (Europe) GmbH, Travel Pal GmbH and incubado GmbH.

    With decades of experience, we operate in the business areas of school and office supplies, toys, satchels, textiles, luggage, promotional items and pet supplies.

    We offer our import and brand distribution services from our locations in Ellerau (north of Hamburg), Bad Bentheim, Osnabrück and Bremen as well as from our partner offices in Bangkok, Shanghai, Hong Kong and Jakarta.

    Employee (m/f/d) IT Service Desk / IT Support

    You will be responsible for our ticket system, including the development and continuous improvement of IT services and processes.

    You will take on the strategic management of external partners in order to effectively achieve our IT service goals.


    Quality assurance:
    Last but not least, you will ensure service quality through proactive monitoring, precise reporting and targeted risk analyses.

    Sound IT training:
    Ideally you have an ITIL certification or a comparable qualification.

    Experience in IT service management: Ideally, you will have some experience in IT service management, including in-depth knowledge of ITIL principles and best practices for optimizing service delivery and support.

    Language skills for international exchange: You are fluent in German at a business fluent level and have a good command of English.

    Attractive remuneration with flexible working hours and home office options.
    Individual training and development opportunities.
    Workplace health promotion and e-bike leasing.
    Free drinks (coffee, tea, water), fruit kitchen.


    Send us your application documents as an employee (m/f/d) IT Service Desk / IT Support, stating your salary expectations and your earliest possible starting date, and become part of our mission to actively shape the future of IT.

    The job advertisement has the reference number HRP0417.Then simply forward the job advertisement and use the buttons at the bottom of this advertisement.

    EURASIA STATINVEST uses an application management system from HR-Partner.


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