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    Ward Clerk/Receptionist - Doncaster, United Kingdom - Doncaster & Bassetlaw Teaching Hospitals NHS FT

    Doncaster & Bassetlaw Teaching Hospitals NHS FT
    Doncaster & Bassetlaw Teaching Hospitals NHS FT Doncaster, United Kingdom

    1 month ago

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    Permanent
    Description

    Job summary

    Monday/Tuesday - 7am to 3pm, plus cover for annual leave and sickness for both Theatre Admissions Unit & Rockingham Day Unit.

    An exciting opportunity has arisen within the Clinical Speciality Services Division for a motivated, enthusiastic and versatile Ward Clerk to join our team of clinical and admin staff.

    The successful applicant will be the important first point of contact for the wards to patients, staff and visitors. You will be responsible for providing an effective and well organised administration/reception service to the wards.

    We are looking for an enthusiastic, motivated, can do attitude Ward Clerk with excellent communication skills and someone who will thrive in a busy environment.

    Key elements to this post will be tact and diplomacy and you will need to have excellent communication skills as well as demonstrating a flexible and enthusiastic approach to working within a team environment.

    Please note that this advert may close early due to the volume of applicants.

    Main duties of the job

    To monitor the movement of patients and undertake general clerical duties within Theatre Admissions Unit to ensure patients are administratively ready for surgery.

    To provide cover up to full-time in the absence of the other part-time ward clerk/receptionist for both annual leave and sickness.

    Theatre Admissions Unit is a small, friendly and extremely busy unit that welcomes new team members enthusiastically.

    The nature of the job requires a person who is discreet and trustworthy and has a temperament to deal with senior staff, patients and their relatives and members of the general public in a professional manner.

    About us

    Doncaster & Bassetlaw NHS FT is one of Yorkshire's Leading acute trusts, serving a population of more than 420,000 across South Yorkshire, North Nottinghamshire, and the surrounding areas. Our services are based over three main hospital sites employing over 6,000 colleagues.

    It is our goal to give those who join Team DBTH the tools and opportunities to grow their career, so whether you spend just one year or fifty with us, it's our pledge to help you Develop , Belong and Thrive , Here .

    As an organisation that supports flexible working, we want to be sure that you can work in a way that is best for us and for our patients, and for you. Speak to us about how we might be able to support a flexible working arrangement. If it works for the service, we will do our best to make it work for you.

    As an equal opportunities employer, we encourage applicants from all sectors of the community, particularly from under-represented groups including those with disabilities, members of our ethnic minorities and LGBTQ+ communities.

    We offer a range of benefits including: o Extensive range of learning opportunitieso NHS Pension Schemeo Generous holiday entitlement commencing at 27 days holiday per year plus bank holidays (pro rata).o Comprehensive health and wellbeing supporto NHS Car Lease schemes and a range of salary sacrifice schemeo Discounts on restaurants, getaways, shopping and finance through external providers.

    Job description

    Job responsibilities

    Please see attached to the advert a job description and person specification for further details. Please ensure you read both documents carefully.

    Please note, if your application is successful you will be required to present original certificates of qualifications that are listed in the person specification under essential.

    Person Specification

    Interpersonal Skills

    Essential

  • Demonstrate good verbal and written communication skills with team/clients/relatives.
  • Ability to follow clear written and verbal instructions.

    • Desirable

  • Demonstrate knowledge of dealing with public/conflict.

    • Qualifications

    Essential

  • Minimum of 3 GCSEs including English and Maths at Grade C or above or equivalent qualification or relevant experience

    • Desirable

  • Clerical/keyboard qualification

    • Experience

    Essential

  • Basic clerical skills: (Answering telephones, Basic keyboard skills, Previous experience of face to face working with the public)

    • Desirable

  • Previous of work within a clerical environment within the NHS
  • Knowledge of PAS system

    • Miscellaneous

    Essential

  • Ability to work unsupervised. Interview and references.
  • Demonstrate ability to use own initiative to deal with difficult/stressful situations.

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