Office Assistant - Edinburgh, United Kingdom - Search Consultancy

Search Consultancy
Search Consultancy
Verified Company
Edinburgh, United Kingdom

2 weeks ago

Tom O´Connor

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Tom O´Connor

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Description

Job Purpose:

To provide a comprehensive office support service to other employees so as to facilitate the efficient functioning of the firm in accordance with its policies, procedures and work instructions.

Main


Responsibilities:


  • Overall
  • Support the firm in its intention to continually grow and develop the practice in all areas.
  • Strive to provide excellence of service to all clients.
  • Take a proactive approach to the work carried out for clients.
  • Be alert to any problems being experienced by clients and react positively to these.
  • Take responsibility for noticing client care problems and for solving these.
  • Work towards clear objectives that support fee earners in the twin aims of generating and delivering client work.
  • Take part constructively in the performance review process and undertake agreed training and development activities.
  • Adhere to office and compliance procedures including health and safety.
  • Daily Duties
  • Opening incoming mail and scanning to staff
  • Collection and preparation of outgoing mail
  • Providing advice to staff members on the most appropriate method of mail delivery including organising couriers and doing hand deliveries
  • Scanning and copying documents in accordance with the instructions provided
  • Distribution and tracking of unreferenced mail
  • Creating new client paper files
  • Data input in relation to the processing of closed files prior to sending to and uplifting the physical files from offsite storage
  • Data input in relation to the processing of client documents prior to sending to and uplifting the physical documents from offsite storage
  • General maintenance of all MDFs including paper refills, IT support and supply orders
  • Updating of library materials
  • Other ad hoc duties as required, including going to the Bank and Post Office and local hand deliveries
  • Providing reception cover when required
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