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    Residences Concierge Assistant Supervisor - London, United Kingdom - The Peninsula London

    The Peninsula London
    The Peninsula London London, United Kingdom

    1 week ago

    Default job background
    Full time
    Description

    The Peninsula London is seeking to hire a dynamic Residences Concierge Assistant Supervisor to join our Residences Team; providing friendly yet efficient service to The Peninsula Residences' Tenants.

    • An exceptional opportunity to join our high-profile flagship hotel and residences in London.
    • The Peninsula Residences espouse luxury service, dedication to our residents and commitment to our employees.
    • Join our award-winning group, working alongside a highly experienced team.

    Key accountabilities

    • Assist Residents with services related to their apartments, in accordance with the lease, other contractual arrangements, Tenant's Handbook and Residences Policies and Procedures.
    • Support the Concierge Assistants in the service delivery of any manual or otherwise Concierge Assistant tasks.
    • Handle telephone, email and requests made in person and providing detailed information regarding any Concierge services.
    • Anticipate Residents needs and exceed their expectations.

    General requirements

    • Minimum 3 Years Experience in Hospitality or Residential Environment.
    • Excellent command of English language with confident communication skills. A second language would be an advantage.
    • Computer literate. Problem solving and multi tasking skills.
    • UK Driving License and experience driving luxury cars.

    At the Peninsula London, we look after:

    Your financial wellbeing:

    • Excellent salary package
    • Generous service charge distributed equitably to all colleagues
    • Life Insurance
    • Enhanced company contribution on pension plan

    Your medical care:

    • Medical cash plans including optical and dental coverage
    • Enhanced maternity and paternity leave plan

    Your daily health routine:

    • State of the art heart of house facilities including a gym, fitness classes, relaxation room, contemplation room and nursing mothers' room
    • Colleague restaurant with healthy and balanced 24/7 food offerings
    • On-site occupational health and safety nurse and wellbeing education sessions

    Other perks:

    • High street and online shopping discounts
    • Rewards and recognition initiatives
    • Dry cleaning for uniforms and work attire

    We are delighted to receive your CV and will liaise with suitable candidates directly.

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