Jobs
>
Middlesbrough

    Operational Resilience Manager - Middlesbrough, United Kingdom - GB Bank

    GB Bank
    GB Bank Middlesbrough, United Kingdom

    3 weeks ago

    Default job background
    Description

    We are a small team of ambitious, passionate, and committed people who have come together to make our shared purpose a reality – to help build better futures for the communities that need it most.

    Following the award of our full banking licence, we are delighted to be adding to our team to enable our big ambitions.

    In this exciting, newly created role we'll ask you to lead on delivering the Bank's strategies and plans to align with industry standards and regulations for Incident Management, Operational Resilience, and Business Continuity.

    This is a really varied role would suit someone who is a self-starter, enjoys being hands-on and would welcome the opportunity to work closely with a wide range of stakeholders in an ever-changing and growing business.

    Managing and co-ordinating all problems and incidents to help minimise the impact for our customers and stakeholders, ensuring service operations are restored quickly.

    Setting clear standards for Operational Resilience by defining the maximum tolerable level of disruption to important business services, supported with specific outcomes and risk metrics.

    Building an effective Business Continuity and crisis management regime, being responsible for the development of Business Impact Assessments (BIA), Business Continuity Plans (BCP) test plans across the business, embedding governance, roles, and responsibilities.

    Ensure that our deliverables are aligned with regulations and latest thinking in the financial services sector.

    Prioritise the things that matter most, by understanding our important business services and determine which have propensity to pose an intolerable harm or high risk.

    Deliver the Bank's Operational Resilience roadmap to help prevent, adapt, respond to, recover from, and learn from operational disruptions.

    Leading improvements in Business Continuity by designing, building, and delivering plans, against requirements, policies, frameworks, and best practices e.g., Promote and influence a positive culture across the Bank and embed into business-as-usual practices.

    Coordinate and lead testing plans, highlighting weaknesses and areas for improvement.
    Provide monthly and ad hoc MI as required for management and risk committees.
    Liaise with stakeholders to provide updates on compliance status and delivery roadmaps.
    Upon resolution of an incident, produce an incident report identifying root cause analysis and lessons learnt and improvements.

    Hands on experience of working in incident response & management, operational resilience, and business continuity roles.
    Good knowledge and application of ITIL Incident and Problem management practices.
    Proven record in the development of business continuity deliverables e.g., Amazon AWS, Microsoft products (Azure, Office 365).
    Experience of Outsourcing and third-party risk management PS7/21.
    Project management and planning experience.
    An excellent communicator at all levels, with strong writing skills.
    Problem-solving skills and an ability to interpret data to identify emerging risks and key trends.
    8% company pension contribution and 3% individual contribution (which you can opt to increase)
    #30 days holiday every year - which includes your birthday off #127874; + bank holidays on top
    #Work from Anywhere - for four weeks of the year you can work from anywhere worldwide
    #Flexible working - you 'own the way you work' and we are proud to have been recognised as being one of the top 100 most flexible companies to work for in the world.
    #Top tier private medical cover with WPA - includes no excess + you can add family through salary sacrifice
    #Mental health support - through a helpline and counselling sessions
    #Enhanced maternity, paternity and adoption leave
    #Various surprise and delight moments throughout the year to help build team connection


    Location:

    You will predominately work from home but will be required to travel to our offices when your role requires this.

    We are an equal opportunities employer and positively encourage applications from suitably qualified and eligible candidates, regardless of their age, sex, race, disability, sexual orientation, gender reassignment, religion or belief, marital/civil partnership status, or pregnancy and maternity.

    At GB Bank, we value privacy and data protection rights. We have longstanding data protection culture and promote robust ethical standards in data management.
  • GB Bank

    Operational Resilience Manager

    1 week ago

    GB Bank Middlesbrough, United Kingdom

    Job DescriptionAbout us · We are a small team of ambitious, passionate, and committed people who have come together to make our shared purpose a reality – to help build better futures for the communities that need it most. Following the award of our full banking licence, we are d ...

  • GB Bank

    Operational Resilience Manager

    5 days ago

    GB Bank middlesbrough, United Kingdom

    About us · We are a small team of ambitious, passionate, and committed people who have come together to make our shared purpose a reality – to help build better futures for the communities that need it most. Following the award of our full banking licence, we are delighted to be ...

  • GB Bank

    Operational Resilience Manager

    1 week ago

    GB Bank Middlesbrough, United Kingdom

    About usnWe are a small team of ambitious, passionate, and committed people who have come together to make our shared purpose a reality – to help build better futures for the communities that need it most. Following the award of our full banking licence, we are delighted to be ad ...

  • GB Bank

    Operational Resilience Manager

    1 week ago

    GB Bank Middlesbrough, United Kingdom

    About us · Are you ready to apply Make sure you understand all the responsibilities and tasks associated with this role before proceeding. · We are a small team of ambitious, passionate, and committed people who have come together to make our shared purpose a reality – to help bu ...

  • GB Bank

    Operational Resilience Manager

    4 days ago

    GB Bank Middlesbrough, United Kingdom

    About us · We are a small team of ambitious, passionate, and committed people who have come together to make our shared purpose a reality – to help build better futures for the communities that need it most. Following the award of our full banking licence, we are delighted to b ...

  • GB Bank

    Operational Resilience Manager

    2 weeks ago

    GB Bank Middlesbrough, United Kingdom

    About us We are a small team of ambitious, passionate, and committed people who have come together to make our shared purpose a reality – to help build better futures for the communities that need it most. Following the award of our full banking licence, we are delighted to be ad ...

  • in Tenerife

    Operational Resilience Manager

    3 weeks ago

    in Tenerife Middlesbrough, United Kingdom

    We are a small team of ambitious, passionate, and committed people who have come together to make our shared purpose a reality – to help build better futures for the communities that need it most. Following the award of our full banking licence, we are delighted to be adding to o ...

  • in Tenerife

    Operational Resilience Manager

    3 weeks ago

    in Tenerife Middlesbrough, United Kingdom

    GB Bank · We are a small team of ambitious, passionate, andcommitted people who have come together to make our shared purpose areality – to help build better futures for the communities that needit most. Following the award of our full banking licence, we aredelighted to be addi ...

  • in Tenerife

    Operational Resilience Manager

    1 week ago

    in Tenerife Middlesbrough, United Kingdom

    Home Operational Resilience Manager jobs in Middles... · Home Operational Resilience Manager jobs in Middles... · > 3 Operational resilience manager jobs in Middlesbrough Operational Resilience Manager · Middlesbrough, North East · GB Bank · Posted today · Operational Resil ...

  • GB Bank

    Operational Resilience Manager

    2 weeks ago

    GB Bank Middlesbrough, United Kingdom

    About us We are a small team of ambitious, passionate, and committed people who have come together to make our shared purpose a reality – to help build better futures for the communities that need it most. Following the award of our full banking licence, we are delighted to be ad ...

  • GB Bank

    Operational Resilience Manager

    2 weeks ago

    GB Bank Middlesbrough, United Kingdom

    We are a small team of ambitious, passionate, and committed people who have come together to make our shared purpose a reality - to help build better futures for the communities that need it most. Following the award of our full banking licence, we are delighted to be adding to o ...

  • in Tenerife

    Operational Resilience Manager

    3 weeks ago

    in Tenerife Middlesbrough, United Kingdom

    Middlesbrough, North East, United Kingdom · GB Bank · Posted today · Full Job Description Full Job Description · Job Description About us · We are a small team of ambitious, passionate, andcommitted people who have come together to make our shared purpose areality – to hel ...

  • Northoftyne CA

    Lead Resilience Manager

    1 week ago

    Northoftyne CA Middlesbrough, United Kingdom

    Working as part of Middlesbrough Council, our team helps those experiencing issues surrounding substance use, domestic abuse and homelessness. · We are looking for a motivated, proactive individual to join us as a Team Manager for our busy Opiate Team. · In this role, you will: ...

  • Primark Stores Limited

    Lead Resilience Manager

    2 weeks ago

    Primark Stores Limited Middlesbrough, United Kingdom

    Location: Primark Middlesbrough. · Salary: £30,983 (with 31 days annual leave & pension) · Contract: Full-Time Permanent, 5 days out of 7 · BECAUSE TOMORROWS RETAIL IS IN MY HANDS · Collaborate with the rest of the management team to support the daily running of the store. · ...

  • Caritas Recruitment

    Lead Resilience Manager

    6 days ago

    Caritas Recruitment Redcar, North Yorkshire, United Kingdom

    Caritas Futures work with Domestic Abuse Charities across the region and have several vacancies for experience professionals at all levels from specialist support worker (qualified and unqualified) up to accommodation manager. · Working with women fleeing domestic and/or sexual ...

  • The Talent Hub

    Lead Resilience Manager

    3 weeks ago

    The Talent Hub Newton Aycliffe, County Durham, United Kingdom

    Full Time Position · Salary: £37,000 DOE (Projected Salary including Sleep-Ins and On Call responsibilities) · ROC Transitions is a supported accommodation provider regulated by Ofsted, dedicated to working with young people aged 16 to 18. · Our focus is on providing comprehensi ...

  • D R Newitt & Associates

    Operational Resilience Manager

    1 week ago

    D R Newitt & Associates Burnopfield, County Durham, United Kingdom

    A rapidly growing food industry business is now looking to add to its management team with a talented Operations Manager. Someone who thrives in a factory-focused role, managing a team and working closely with customers. · Full site accountability for Manufacturing, Engineering, ...

  • Devonshire

    Lead Resilience Manager

    1 week ago

    Devonshire Sunderland, Tyne and Wear, United Kingdom £30,000

    We specialise in digital transformation services, helping clients transition from traditional paper-based processes to cutting-edge digital solutions. · As a Team Manager you will be responsible for a team of Agents to ensure safe working practice in the execution of brilliant c ...

  • Primark Stores Limited

    Lead Resilience Manager

    3 weeks ago

    Primark Stores Limited Sunderland, Tyne and Wear, United Kingdom

    Location: Primark Lakeside · Salary: £30,983 (with 31 days annual leave & pension) · Contract: Full-Time Permanent, 5 days out of 7 · BECAUSE TOMORROWS RETAIL IS IN MY HANDS · Collaborate with the rest of the management team to support the daily running of the store. · • Resp ...

  • PRIMARK

    Lead Resilience Manager

    3 weeks ago

    PRIMARK Gateshead, Tyne and Wear, United Kingdom

    Location: Primark Metro Centre · Salary: £30,983 (with 31 days annual leave & pension) · Contract: Full-Time Permanent, 5 days out of 7 · BECAUSE TOMORROWS RETAIL IS IN MY HANDS · Collaborate with the rest of the management team to support the daily running of the store. · • ...