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Lead Operations Officer- Development - Manchester, United Kingdom - Diversity Travel
Description
We are a successful travel management company for the charity and academic communities, and we are proud and passionate about what we do.
You will support a team of Business Travel Consultants, promoting our company values and behaviours, culture and work ethic.
Ensuring there is a constant and consistent focus on quality of service across their team and that customer service levels are of the highest standards in the industry.
Managing teams to exceed targets and standards through ensuring a coaching culture, supporting team development and challenging under performance.
Identifying training needs of team members and work with L&D to provide the necessary supportTeam Manager / Team Leader / Assistant Team Manager experience gained in a Travel Management ortravel operations role
Galileo orAmadeus preferable but cross-training can be undertaken
Competitive salary plus bonus
~ Hybrid combination of office and home working
~5 days Annual Leave, rising to 32.5 days (inclusive of Bank Holidays)
~ Option to buy or sell additional annual leave
~ Private Healthcare
~ Employee Assistance Program
~ Healthcare Cash Plan
~ Pension
~ Life Assurance
~ Season ticket loan
~ Discounted staff travel
~ Cycle to Work Scheme
30pm 1 day per week; (Monday - Friday) plus1 weekend shift every 6 weeks with day off in lieu.
Our office is based in Manchester City Centre, and this role offers the opportunity for a combination of office and home-working following probation period.
Welcome to Diversity Travel – We're a successful travel management company for the charity and academic communities.We're proud and passionate about what we do in helping our clients understand and save money on their travel and accommodation.
We embrace diversity and treat everyone with respect and trust.We always look to improve our products, services and ourselves.