- Arbeitsweise: Eine offene, transparente Kommunikation sowie eigenverantwortliches Arbeiten sind Grundsteine unserer Arbeitsweise und prägt unsere Kultur, die von Vielfalt, Innovation und Ergebnis-Orientierung lebt.
- Flexibilität: Deine unbegrenzten Urlaubstage kannst du auch spontan nehmen, wir arbeiten in einem Hybrid-Modell und stellen dir technisches Homeoffice-Equipment bereit.
- Weiterbildung: Stetiger Wissensaufbau und persönliche Entwicklung sind uns wichtig, daher steht jedem Mitarbeitenden pro Jahr ein Fortbildungsbudget (EUR 1.500,-) zur Verfügung.
- Get together: Sommerfeste, Weihnachtsfeiern, Hackathons – einmal im Quartal finden Company-Events statt, bei denen wir alle zusammenkommen statt und auch sonst nutzen wir gerne jede Gelegenheit - zum Beispiel bei Team Events oder dem Pizza-Donnerstag
- Benefits: Ob nah oder fern, wir bieten dir Goodies und Freiräume, die deine Work-Life-Learn-Balance noch angenehmer machen. Wir supporten dich u.a. in den Bereichen Mobilität (Mobiko, Bike-Leasing), Fitness & Gesundheit (EGYM Wellpass, Health Days) und in unserem heimischen Office gibt es wöchentliche Goodies, die dir den Aufenthalt versüßen. Sollte dir zwischendurch mal nach einem Tapetenwechsel sein, hast du die Möglichkeit mit unserer Unlimited Vacation Regel deinen nächsten Urlaub direkt zu verlängern oder sogar dank "Work where you want"-Angebot für einige Wochen direkt vom Strand (innerhalb der EU) aus zu arbeiten.
- Überwachung und Untersuchung von Transaktionen über interne und externe Systeme
- Erkennen und Verhindern von betrügerischen Aktivitäten und Geldwäsche
- Untersuchung und Lösung von Zahlungs- und KYC-bezogenen Problemen
- Unteruchung und Behandlung von Kundenkonten im Bezug auf Spielerschutz
- Proaktive Analyse von Transaktions- und Kundendaten; Identifizierung von Mustern und Trends und Empfehlung von Verbesserungen bei der Betrugsprävention, Verifizierung und Zahlungsabwicklung
- Zusammenarbeit mit internen und externen Stakeholdern zur Optimierung der operativen Prozesse
- Durchführen und Dokumentieren detaillierter Untersuchungen und Analysen einzelner Kundenkonten
- Bearbeitung eingehender Rückbuchungen und Umsetzung von Präventivmaßnahmen
- Zusammenstellung und Pflege von Fallakten, Richtlinien und Prozessdokumenten
- Bearbeitung und Überprüfung eskalierter Kundenidentifikationsdokumente und Durchführung von EDD-Prüfungen
- Unterstützung des Kundenservice-Teams bei Fragen zu Zahlungen, Betrug, Geldwäsche, Spielerschutz oder Verifizierungsthemen
- Erstellung monatlicher operativer Berichte und regelmäßiger Analysen zu Trends und Rückbuchungsquoten
- Kommunikation von Aktualisierungen und Prozessänderungen innerhalb der Teams und auf Unternehmensebene
- Du besitzt ausgeprägte analytische Fähigkeiten
- Du arbeitest selbständig und übernimmst Verantwortung über deinen Themenbereich
- Du hast Erfahrung im Bereich KYC (Know Your Customer) und/oder Betrugsermittlungen
- Du hast Erfahrung im Zahlungsverkehr und in der Bearbeitung von Rücklastschriften
- Du kannst dich fließend auf Deutsch und Englisch verständigen
- Du arbeitest gerne im Team und zu deinen Stärken gehören starke Kommunikation, aktives Zuhören und Problemlösungsfähigkeiten
- Du bist geschickt in der Analyse von großen Datenmengen (Excel, SQL oder andere)
- Erste Kenntnisse in der Glücksspielbranche wären von Vorteil
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Fraud Specialist
2 weeks ago
Guardian Professional London, United KingdomBased in London, Guardian HR is a growing, forward-looking business that offers its employees career development and a fast-paced, collegial, working environment. · We offer recruitment services designed to meet our client's business needs. From planning, all the way through to o ...
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Fraud Specialist
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MATCHESFASHION London, United KingdomAt MATCHESFASHION we are on a mission to offer the most personal luxury shopping experience in the world. We are renowned and respected for the relationships we build with clients and our brand partnerships. To achieve our ambition, we capitalise on our unique combination of tech ...
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Fraud Detection Specialist
3 weeks ago
Klarna London, United Kingdom Part timeOn our path to becoming the world's favorite way to shop, we're assembling an unparalleled global talent network, accelerating individual careers, and disrupting entire industries. We are on a mission to liberate humanity from all the meaningless time spent managing their purchas ...
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Fraud Specialist
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JP Morgan Chase Bank, National Association London, United KingdomJob Description · Out of the successful launch of Chase in 2021, we're a new team, with a new mission. We're creating products that solve real world problems and prioritise the customer experience- all within a supportive that fosters growth . Our team is the cornerstone of our s ...
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Specialist, Transactional Fraud
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NewDay London, United Kingdom501950 · Permanent Full Time · London - Hybrid · Fraud, Credit Risk · **Specialist - Transactional Fraud, Fraud Prevention** · **Working at our iconic office in King's Cross, London and virtually via Microsoft Teams** · **Your new role At NewDay** · As a Fraud Prevention Speciali ...
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Transactional Fraud Specialist
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Harnham London, United Kingdom**Transactional Fraud Specialist** · **Hybrid - London** · **Up to £49,000** · *** · A great opportunity for a Transactional Fraud Specialist to join a leading financial services provider in the heart of London · **THE COMPANY** · The role will focus specifically on preventing 1s ...
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Fraud Detection Specialist
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Klarna London, United KingdomOn our path to becoming the world's favorite way to shop, we're assembling an unparalleled global talent network, accelerating individual careers, and disrupting entire industries. We are on a mission to liberate humanity from all the meaningless time spent managing their purchas ...
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Fraud Mitigation Specialist
2 weeks ago
Curve London, United KingdomCurve was founded with a rebellious spirit and a lofty vision; to simplify and unify your finances, so you can focus on what matters most in life. · That's why Curve puts your finances simply at your fingertips, so you can make smarter choices on how to spend, send, see and save ...
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Fraud & Disputes Specialist
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Lendable London, United Kingdom**About Lendable**: · Lendable is on a mission to make consumer finance amazing**: faster, cheaper and friendlier.** · We're building one of the** world's leading fintech** companies and are off to a strong start: · - One of the** UK's newest unicorns** with a team of just over 2 ...
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Fraud Specialist
1 week ago
Finitas London, United KingdomJob Description · Finitas are working closely with a U.K. based, rapidly growing Payments start-up in their search for a Fraud Specialist to join the team in London. · Key responsibilities: · Manage all aspects of workload, process quality and capacity management · Chargebacks & ...
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Risk and Fraud Specialist
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Adyen London, United KingdomThis is Adyen · Adyen provides payments, data, and financial products in a single solution for customers like Meta, Uber, H&M, and Microsoft - making us the financial technology platform of choice. At Adyen, everything we do is engineered for ambition. · For our teams, we creat ...
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Security & Fraud Intelligence Specialist
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Vanguard London, United KingdomResponsible for establishing Vanguard's European Security and Fraud threat intelligence network, framework, capability and intelligence cycle. · Responsible for research and analysis of emerging security and/or fraud threats which could impact employees, company assets or operati ...
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Risk and Fraud Specialist
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Adyen London, United KingdomAdyen provides payments, data, and financial products in a single solution for customers like Meta, Uber, H&M, and Microsoft - making us the financial technology platform of choice. At Adyen, everything we do is engineered for ambition. · For our teams, we create an environment ...
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Risk and Fraud Specialist
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Fraud and Risk Specialist
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Guardian Professional Corporate Services London, United KingdomJob description · Apply promptly A high volume of applicants is expected for the role as detailed below, do not wait to send your CV. · Based in City of London, Guardian Professional Corporate Services is a rapidly growing, progressive business that offers its employees career de ...
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Fraud and Risk Specialist
3 weeks ago
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Fraud and Risk Specialist
2 weeks ago
Guardian Professional Corporate Services Camden Area, United KingdomJob description · Based in City of London, Guardian Professional Corporate Services is a rapidly growing, progressive business that offers its employees career development in a fast-paced, collegial working environment.nWe offer Recruitment services designed to meet our clients' ...
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Fraud and Risk Specialist
3 weeks ago
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Fraud and Risk Specialist
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Payments & Fraud Specialist(M/w/d)
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LOTTO24 London, United KingdomDie **ZEAL Network SE** ist eine internationale, börsennotierte Unternehmensgruppe, die seit über 20 Jahren spannende und unterhaltsame Lotterieerlebnisse schafft. In Deutschland sind wir mit unseren Marken LOTTO24 und Tipp24 der größte Anbieter von Online-Lotterien. In Spanien a ...
Payments & Fraud Specialist (m/w/d) - London, United Kingdom - ZEAL Network SE
Description
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