Income Collection Advisor - Newcastle-under-Lyme, United Kingdom - Aspire Housing Limited

Aspire Housing Limited
Aspire Housing Limited
Verified Company
Newcastle-under-Lyme, United Kingdom

3 weeks ago

Tom O´Connor

Posted by:

Tom O´Connor

beBee Recruiter
Description

Income Collection Advisor

Newcastle under Lyme, Staffordshire

£21,793.77

Full Time Permanent, 37 hours
An exciting opportunity has arisen to join our Income Team.


The Income Advisor role includes contacting customers that are in arrears with their rent to come to satisfactory arrangements to clear their debt.

This will involve contacting by telephone and other communication channels.

Advice and support is offered to customers to enable them to manage their rent account with regards to housing benefit, Universal Credit, welfare benefits and support services offeredby the company.

The ability to challenge customer behaviour in terms of paying priority debts is essential.


This role requires a passion for making a difference to our customers lives, excellent communication and negotiation skills and the ability to handle difficult conversations.


Closing Date: 17th February 2023

Interview Date: 28th February 2023
Working for Aspire you will share our values in achieving our goals.
Our valueswe are ambitious, we are creative, we are collaborative

We are an equal opportunities employer.
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