- To project a pleasant, positive and professional image at all times.
- To adhere to all company policies and procedures
- To manage cultural needs and expectations of all guests.
- To ensure a timely delivery of all guests' orders.
- To ensure a thorough knowledge of all products both food and beverage within your department.
- Upselling and the identification of additional revenue opportunities.
- Liaise and communicate effectively with all departments to ensure a seamless transfer of information takes place.
- Any other reasonable task requested by your manager
- Eligibility to live and work in the UK
- Ability to communicate freely in the local language
- Open and friendly with a desire to deliver exceptional guest experiences
- Good attention to detail and accuracy
- A team player, contributing positively to team performance
- Excellent time management skills with the ability to prioritise workload
- Ability to assess and meet the needs of the guest
- Previous, similar experience in 4 – 5 Star environment preferred
- Subsidised staff accommodation (if required).
- Acess to a meal on duty in the staff canteen.
- Turnberry Friends & Family Rooms Programme - discounted room rates at Trump Turnberry, available to you and your family.
- Discounts available at the Food & Beverage outlets and the Golf Professional Shop.
- Resort Facilities – use of the Spa, Gym and Golf facilities (subject to some restrictions).
- Trump Hotels Associate and Friends & Family Rates - discounted room rates at all Trump Properties.
- Uniforms - a uniform will be provided, and items will be laundered at the Company's expense.
- Employee Assistance Programme – offering a range of Employee Assistance Help Lines.
- Ongoing training and development, first-class hospitality training & Apprenticeship programmes are available.
- Share of gratuities and service charge within Food and Beverage
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Server/Waiter/Waitress - Turnberry, United Kingdom - Trump Organization
Description
Food & Beverage Waitperson
Trump Turnberry, Scotland is ready to receive applications from exceptional, talented individuals to join our legendary team.
Position Scope:
To assist in the service of a high-quality food & beverage product to customers. To assist in the development of Food & Beverage products and Services across the resort. To answer guests' requests and resolve guests' problems.
Qualification Standards
Benefits include
