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Supervisor - Logistics / Merchandiser - Global - South Manchester - salary up to 35,000 - Greater Manchester, United Kingdom - Career Moves Group
Description
Supervisor - Logistics Specialist / Merchandiser - Imports - GlobalPermanent South Manchester Salary up to £ 35,000 pa + Benefits ASAP Start Our client, a global super brand has an exciting opportunity for a Logistics Supervisor to manage a small team who focus on the successful delivery of International customer orders.
The supervisor will manage the day to day running of a team, supporting with any issues in the customer order process, manage internal & external stakeholder & supply chain relationships, provide team updates to senior managers, look after any complex order enquiries or customer complaints, advise and train individuals on the team & new starters, review and manage team KPI's.
Deputising for Logistics manager in absence.Duties may include ( but not limited to ) :
Managing the day to day running of the Logistics teamManage team KPI's, reporting data & reports to senior ManagersSupporting with complex customer enquiries & supply chain issuesBeing the main point of contact for all internal departments, including Purchasing, logistics imports, finance and operations teams.
Monitor, leverage & improve performance KPI'sMaximise service levels & drive business decisionsProviding updates and Realtime information updates where neededSuccessful KPI management, improve performance & drive business decisionsWeekly calls with freight forwarders, shipment updates and customs clearance statusProviding exceptional customer service at all timesDeliver Customer Service perfection through quick response time via email/phone availability to questions, complaints and ad-hoc requests.
Drive continuous process improvement & support operational partners.Analyse and prepare data for reportingMS Office including managing Excel spreadsheets.
Previous experience working in Apparel, Sports, Retail within Digital FMCG in a supervisor capacity, or leading a team could also be highly advantageous but not essential.
