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Supervisor - Logistics / Merchandiser - Global - South Manchester - salary up to 35,000 - Greater Manchester, United Kingdom - Career Moves Group
Description
Supervisor - Logistics Specialist / Merchandiser - Imports - Global
Permanent
South Manchester
Salary up to £ 35,000 pa + Benefits
ASAP Start
Our client, a global super brand has an exciting opportunity for a Logistics Supervisor to manage a small team who focus on the successful delivery of International customer orders. The supervisor will manage the day to day running of a team, supporting with any issues in the customer order process, manage internal & external stakeholder & supply chain relationships, provide team updates to senior managers, look after any complex order enquiries or customer complaints, advise and train individuals on the team & new starters, review and manage team KPI's. Deputising for Logistics manager in absence
.
Duties may include ( but not limited to )
:
Managing the day to day running of the Logistics t
eamManage team KPI's, reporting data & reports to senior Manag
ersSupporting with complex customer enquiries & supply chain iss
uesBeing the main point of contact for all internal departments, including Purchasing, logistics imports, finance and operations tea
ms.Monitor, leverage & improve performance KP
I'sMaximise service levels & drive business decisi
onsProviding updates and Realtime information updates where nee
dedSuccessful KPI management, improve performance & drive business decisi
onsWeekly calls with freight forwarders, shipment updates and customs clearance sta
tusProviding exceptional customer service at all ti
mesDeliver Customer Service perfection through quick response time via email/phone availability to questions, complaints and ad-hoc reques
ts.Drive continuous process improvement & support operational partne
rs.Analyse and prepare data for report
ingMS Office including managing Excel spreadshee
ts.
Previous experience working in Apparel, Sports, Retail within Digital FMCG in a supervisor capacity, or leading a team could also be highly advantageous but not essent
