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Account Manager

    Account Manager - Pencoed, United Kingdom - Sony UK Technology Centre

    Sony UK Technology Centre
    Sony UK Technology Centre Pencoed, United Kingdom

    Found in: Talent UK C2 - 3 days ago

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    Full time
    Description

    Role Overview:

    The position of Account Manager will have direct responsibility for managing the relationships, requirements and expectations of our Business Partners. The candidate will handle creating and developing a strong working relationship with several business customers. The role also requires that the Account Manager acts as a link between the customer and Sony Operations, ensuring that customer information is communicated appropriately and efficiently to the relevant departments. The role demands that the candidate is required to be a Sony Brand Ambassador with the mission of securing follow-on business due to developing successful long term customer relationships.

    Specific Responsibilities:

  • Proactively develop strong relationships with each customer at all levels of the business, appropriately and aligning the business goals of all parties.
  • Monitor and acts, appropriately, to customer requests internal & external
  • Collect, interpret, and effectively communicate data, sales forecasts, information liaising between internal and external stakeholders.
  • Initiate and spearhead weekly customer calls, ensuring smooth and efficient flow of information as well as Quarterly Business Reviews.
  • Preparing and presenting customer quotations.
  • Initiate the process for the introduction of new products and work closely with the New Model Introduction and Program Managers to ensure the process is conducted effectively.
  • Managing visits, open days onsite, conducting plant tours and business overview presentations.
  • Representing Sony UK TEC at networking events, dinners, etc.
  • Person Qualities:

    Essential criteria:

  • Computer literate (Microsoft Office).
  • Ability to compute and present data to a various level within the organisation.
  • A dedicated team player.
  • Excellent communication and presentation skills with the confidence to do This is both internally and externally, at all levels of the business and group sizes.
  • Elevated level of commercial awareness and "bigger picture" thinking.
  • An appreciation of the value in effective Customer Relationship Management.
  • Comfortable with accountability and delivery of agreed goals.
  • Excellent organisational skills.
  • The personal skills to work within a demanding business/target driven environment .
  • Being resilient and capable of pivoting at short notice is vital.
  • Self-motivated with a can-do attitude and an aptitude for questioning the norm, with a critical view.
  • Desirable criteria:

  • Prior experience of working within an Electronics or Mechanical Manufacturing/ Design Environment highly desirable.
  • Degree qualified is desirable – with subjects such Business Management or Supply Chain Management preferred.
  • Effective work approach.
  • Knowledge and experience of change management.
  • Demonstrate a flexible approach.
  • What we can offer:

  • A competitive salary
  • Generous Company pension scheme
  • Generous life assurance
  • Opportunity to receive a target related annual bonus
  • 33 days annual leave inclusive of public holidays
  • Onsite gym
  • Onsite, secure car parking
  • Subsidised canteen
  • Access to discounted Sony products
  • Private health care
  • To apply for this role please complete and submit the below form.


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