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    Operations Supervisor - Cardiff, United Kingdom - Amazon TA

    Amazon TA
    Amazon TA Cardiff, United Kingdom

    2 weeks ago

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    Description
    Operations is the beating heart of Amazon.

    This key part of our business makes sure we fulfil and dispatch orders efficiently so that our customers get their items on time.

    It's driven by Operations Managers who bring the team together to push excellence in safety, quality and productivity across our sites.

    At your site, you'll lead other managers and create the operational plan that helps your teams meet their targets. This role is all about driving operational excellence to create the Amazon of tomorrow.

    Lead operational teams on a shift, deal with issues, and positively impact site performance

    • Analyse shift performance against relevant business objectives, and put in place actions to improve our operational excellence
    • Design and deliver initiatives across the sites to improve operational performance
    You'll lead shifts at one of our operational sites.

    A typical day will involve meetings with different areas of the business, deep diving into performance and risk metrics for sites, and looking ahead to prepare for different levels of demand.

    Amazon Logistics, or AMZL, handles 'last mile' delivery duties in partnership with third-party distribution businesses.

    We utilise creative thinking and continuous improvement initiatives to get millions of physical products into the hands of our customers.

    Our goal is to make our customers' delivery experience as smooth as possible and roll out global delivery solutions for our newest concepts, like Amazon Fresh, Prime Now and Amazon Restaurants.

    Our 'under the roof' associates process millions of products for dispatch to our delivery teams. Our team is people-focused and supportive, particularly as lots of our people work through the night. We focus mostly on operations, with 24/7 shifts in most of our locations.

    Meanwhile, our 'on the road' people work with Amazon Flex - a network of delivery contractors. Every year, we continually raise the bar for customer experience with new, innovative delivery services.

    We look for new ways to overcome industry wide logistics challenges and new ideas to reduce our carbon footprint, supported by a portfolio of cutting-edge vehicles (including Electric Vehicles) and technology to help us do just that.

    Advanced proficiency in written and spoken English and intermediate proficiency in the local language

    • Relevant experience in using data or anecdotal evidence to influence business decisions
    • Relevant experience in key areas of production and supply chains
    Preferred qualifications are not required to apply for a position at Amazon. Relevant experience working with the MS Office suite (Word, Excel, Outlook) in a professional environment

    Protecting your privacy and the security of your data is a longstanding top priority for Amazon.

    Please consult our Privacy Notice ((url removed)) to know more about how we collect, use and transfer the personal data of our candidates.


    If you have a disability and need an adjustment during the application and hiring process, including support for the interview or onboarding process, please contact the Applicant-Candidate Accommodation Team (ACAT), Monday through Friday from 7:00 am GMT - 4:00 pm GMT.

    If calling directly from the United Kingdom, please dial (phone number removed) ((url removed)(phone number removed)). If calling from Ireland, please dial (phone number removed) ((url removed)(phone number removed))
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