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Aylesbury

    Restaurant Manager - Aylesbury, United Kingdom - Iannelli's

    Iannelli's
    Iannelli's Aylesbury, United Kingdom

    6 days ago

    Default job background
    Full time
    Description
    Job Profile:
    beverage offering to our customers through polite and efficient customer service and hygienic and effective food and beverage preparation.

    Key Responsibilities:
    • To lead, manage and develop the team to ensure that company standards are maintained.
    • To take responsibility for cash handling.
    • To ensure that cashing up is done at the end of each shift.
    • To investigate and deal with any discrepancies.
    • To take responsibility for ordering stock, to ensure that appropriate stock levels are maintained.
    • To be responsible for managing staff rotas, ensuring that appropriate staff levels are in place and cover for sickness and holidays is arranged.
    • To manage staff behavioural and performance issues in conjunction with the Managing Director and in accordance with policies and guidelines.
    • To be involved in staff recruitment and take the lead on training any new employees, ensuring that training records are logged.
    • To greet and serve customers in a polite and efficient manner in accordance with Company guidelines.
    • To manage any complaints appropriately and professionally.
    • To prepare hot beverages using appropriate barista equipment, ensuring that drinks are prepared correctly and in accordance with the customers' specifications. To serve cold beverages as required.
    • To prepare and serve alcoholic beverages if provided at your location, ensuring that licensing restrictions are adhered to.
    • To ask for appropriate customer ID.
    • To prepare or serve food as required, ensuring compliance with hygiene and presentation standards, and ensuring that probe temperature checks are carried out where To lead and manage a team to ensure the provision of an excellent food and necessary. To ensure that equipment such as grills or microwaves are operated safely and correctly.
    • To ensure the highest standards of cleanliness throughout the restaurant. To adhere to any cleaning requirements or rotas as required.
    • To proactively ensure that tables are cleared promptly and the café appears clean and tidy at all times.
    • To carry out temperature checks for fridges and freezers to ensure they remain at safe and appropriate levels.
    • To ensure the safety and security of all keys, monies and equipment.
    • To attend any meetings or training relevant to the role.
    • To act as an ambassador for Iannelli's and promote it as a professional and effective.
    • business.
    • To comply with any Health and Safety requirements and other policy guidelines related to your role.
    • To carry out any other task associated with the role as reasonably requested by the Managing Director.

    Person Profile: Experience:

    Essential requirements:
    • Experience of leading and supervising a team
    • Previous experience in managing a restaurant, café or similar

    Skills and Attributes:
    Essential requirements:
    • Ability to lead and develop a team.
    • Articulate, professional communication skills.
    • Friendly, polite and professional manner.
    • Enthusiastic, proactive and hard-working.
    • Smart, professional appearance.
    • Excellent customer service skills including the ability to resolve complaints.
    • Sense of urgency and ability to work quickly to ensure customers are served promptly.

    Qualifications:
    N/A

    Desirable requirements:
    • Basic Food Hygiene Certificate
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