Assistant Building Manager - London, United Kingdom - RM Group Holdings Limited
Description
Salary £30 - £32K
Location:
West London
Monday to Friday
Great opportunity to join an independent flexible space provider.
The role would ideally suit someone who has experience of the serviced office sector or has worked within a multi tenanted building and also has experience of property sales.
- Assist in driving service revenue through upselling services.
- In the absence of the building manager conduct office viewings
- Upselling full product range to new and existing customers.
- Proactively generating sales leads through networking, social media, with the Building Manager.
- Assist in managing leads/opportunities updating CRM systems throughout the sales cycle to close of deal.
- Assist the Building Manager with managing Centre profitability, Centre performance and the Centre's success through P&L management
- Work with the Building Manager on renewals, working to retain every customer.
- Regularly participate with the Building Manager and Building Operations Manager to review process, account for profit and loss and drive agreed actions to enhance centre performance
- Ensure centre debt is regularly reviewed with the Building Manager and all invoices are resolved.
- Responsible for centre compliance in the absence of the Building Manager following company policy
- Managing Health and safety
- Help to maintain and develop existing customer relationships
- Ensure the centre reception team is delivering exceptional customer service and that the customer needs are handled effectively and efficiently
- Assist with managing the reception team.
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