Account Manager - Bournemouth, United Kingdom - Bond Williams

Bond Williams

Verified Company

Bournemouth, United Kingdom

1 week ago

Posted by:

Tom O´Connor

beBee Recruiter

Account Manager - Bournemouth - FTC - £30,000 + OTE £47K

Duties:

Your key accountability will be to increase user and company engagement to meet monthly & quarterly renewal billings targets through upselling your accounts and holding annual price increases.
As an Account Manager you will be responsible for an assigned group of clients dealing with support enquiries and proactively managing the account throughout the subscription maintaining and establishing contacts throughout the company.
Proactive appraisal of each assigned client's usage against their objectives and expectations determined and agreed at the outset along with the sale of appropriate additional services to optimise usage and payback.
Maintain a clear understanding of service usage in the context of each client's business.
Operate with professionalism, thoroughness and timely efficiency, the nature of the role requires ownership of sometimes difficult user problems or dealing positively with an occasional customer complaint and seeing it through to a positive and timely conclusion.
Thoroughness in record keeping and the efficient maintenance of accurate Client contact is an absolute requirement of this responsible role.

Skills and Requirements:

Previous Account Management or Telesales experience
B2B sales experience
Sales Force CRM would be beneficial
Experience of working within the Construction Industry is advantageous
Selfmotivated and results driven
Confidence, clarity, empathy, patience and professionalism when dealing with clients
Strong administration skills
Relationship building, negotiation and closing skills.

Bond Williams Professional Recruitment are an equal opportunity employer and operate as an Employment Business and Recruitment Agency