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    Engineer - Field Service Engineer - Stratford, Greater London, United Kingdom - Shannon White Technical Recruitment

    Shannon White Technical Recruitment
    Shannon White Technical Recruitment Stratford, Greater London, United Kingdom

    2 weeks ago

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    Description
    Coffee Field Service Engineer

    Coffee Field Service Engineer


    Up to £29,580 per annum + c£4,000 for working 1 in 4 weekends + vehicle + pension + other benefits.


    This is an exciting opportunity to join one of the leading names within the coffee industry as we are seeking a Coffee Field Service Engineer for Milton Keynes and the surrounding area.

    Salary up to c£33,580 per annum + including working 1 in 4 weekends + vehicle + pension + other benefits


    A highly motivated, well presented individual with technical ability and an excellent understanding of equipment, coffee quality, quality standards and procedures.

    Mechanical experience and knowledge required along with a full and fairly clean UK driving license.


    Promote the company by responding to reactive and service call requests by working in professional, efficient and thorough manner for a broad range of clients ranging from high street independents to national brands and organisations.


    Carry out a broad range of coffee equipment repair and preventative maintenance tasks from fault finding to diagnosis, making sure all coffee equipment is left in a good working order.


    • All work carried out meets the correct equipment set up as per agreed specification providing consistent coffee quality to ensure first time fix and customer satisfaction.
    • Work proactively with the central call centre, by taking day to day instructions, keeping them updated, so waiting customers are kept informed.
    • Adhere to Health and Safety procedures, undertaking risk assessments to ensure that it is safe to work and bring any risks to the attention of the company management.
    • Complete all necessary on-line job sheets, time sheets and supporting documentation as required, ensuring it is reviewed and completed prior to leaving premises, to validate client satisfaction.
    • Provide agreed spare parts stocks via hand held unit to ensure that parts are invoiced to the customer, deducted from stock and replenished to maintain your vehicle stock inventory.
    A confident individual with a passion for customer service


    • Excellent understanding of coffee quality and associated equipment
    • Demonstrates strong problem solving skills with an electrical mechanical background
    • Computer literate with a clean driving licence
    • Self-motivated with a flexible approach to work, location and hours. (Required to work 1 in 4 weekends)


    Up to £29,580 per annum + overtime for weekend work + Company Vehicle + 25 days holiday + Pension + other Company benefits.

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