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    Infrastructure Engineer - Leeds, United Kingdom - Stelvio Group

    Stelvio Group
    Stelvio Group Leeds, United Kingdom

    4 weeks ago

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    Description

    Job Description

    L3 IT Infrastructure & Network Engineer

    Circa £50, % Bonus

    Flexible Working

    My client is based in North Leeds but have Data Centres in Reading and Manchester. There will be occasional travel to the Data Centres and occasional travel to the office in North Leeds as well as the US

    My client needs to fill an immediate vacancy for an individual who can assist in keeping all of their core systems running. You will be one of a global technical team and your primary role will be looking after their data centre environments.

    The ideal candidate will possess a wide range of technical skills and experience, but will have an appetite for learning and a desire to improve themselves and our environment that they work in.

    KEY RESPONSILBITIES AND TASKS:

    • Build and deployment of additional equipment into existing data centres
    • Responding to tickets, troubleshooting issues
    • Performance monitoring and troubleshooting
    • Network switch cable patching and configuration
    • Firewall and VPN configuration and troubleshooting
    • Hypervisor monitoring and administration
    • Configuring network and compute components for new customer deployments
    • Develop and maintain internal documentation

    KEY SKILLS AND COMPETENCIES:

    The ideal candidate will be a bright and enthusiastic individual who is dedicated to achieving great results, they will ideally have cross section of the following job specific skills, attributes and experience:

    • Excellent attention to detail, with a desire to do a job correctly first time, every time.
    • A balanced approach to risk, ensuring we get tasks complete, even under pressure, but without unnecessary risk to live service.
    • Good communication skills, both written and verbal.
    • Strong interpersonal and communication skills; tactful, diplomatic and sympathetic when dealing with any customer problems and showing empathy with customer issues.
    • Strong analytical skills.
    • Proactive and forward-thinking approach.
    • Confident with the ability to interact with members of all technical teams including team leaders, managers and directors.
    • Experience in troubleshooting technical problems in a methodical manner arriving promptly at a solid conclusion.
    • An eye for detail, preventing any tickets from breaching SLA's and the tenacity to ensure others adhere to processes.
    • A willingness to learn and not be afraid to get involved in unfamiliar areas of technology.

    DESIRED TECHNICAL EXPERIENCE:

    Whilst we don't expect you to be an expert in all areas, an interest and willingness to expand your technical knowledge in these areas is required. The successful candidate will already hold at least some experience in a few of the following areas:

    • Technical problem troubleshooting
    • Performance troubleshooting for compute, network or storage bottlenecks
    • A solid grasp of IP and subnetting
    • An understanding of ethernet, switching, cabling and patching.
    • Experience in an environment where security and network protection are key

    Installation, configuration or administration of:

    • Windows Servers
    • Linux Servers
    • Vmware ESX Servers
    • Hyper V Servers
    • SQL servers (any variety)
    • Switches
    • Firewalls
    • SAN, NAS or DAS Raid Arrays
    • Public Cloud infrastructure, e.g., Azure, AWS, GCP
    • Data backup products
    • PC hardware, preferably at a server level
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