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Call Handler Agent
3 days ago
Huntress - Key Accounts Ipswich, Suffolk, United KingdomA global insurance company based in Ipswich are looking for a Contact Centre Agent to join their team on an initial 3 month assignment. · Working in a busy call centre, within a friendly and professional team. You will mainly be taking inbound calls relating to a variety of occu ...
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Customer Service Advisor
1 week ago
Gallagher Bassett International Ipswich, United Kingdom_Based in our Ipswich office, Claims Settlement Agencies Limited are looking for Customer Service Advisor to join our fast growing team._ · - *No experience required and full training will be given*_ · **Primary Responsibilities**: · - Answering customer enquiries over the teleph ...
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Motor Claims Handler
1 week ago
OneClaim Limited Witham, United Kingdom**About us** · We are innovative, data-driven and engaging. · Our work environment includes: · - Modern office setting · - Growth opportunities · - On-the-job training · - Third Party intervention and repairs · - Credit Hire Oversight · - Personal Injury (OIC & MOJ) · - Solicitor ...
Call Handler Agent - Ipswich, Suffolk, United Kingdom - Huntress - Key Accounts
Description
A global insurance company based in Ipswich are looking for a Contact Centre Agent to join their team on an initial 3 month assignment.
Working in a busy call centre, within a friendly and professional team. You will mainly be taking inbound calls relating to a variety of occupational pension schemes.You may be required to answer queries via email and be asked to provide support to the administration and customer service team.
Performance Objectives:
Maintain and develop knowledge of pension schemes
Provide support to the administration team
Support team members during busy periods
Answer the phones and respond to members queries to set service standards
Provide an efficient, professional service to meet all client/members' needs and to promote the brand
Financial
Computer literate
Excellent customer service skills and a positive, customer focused attitudeAdvantageous
Experience in either DB or DC pensions administration would be an advantage
Experience working within a contact centre would be an advantageHuntress Search Ltd acts as a Recruitment Agency in relation to all Permanent roles and as a Recruitment Business in relation to all Temporary roles.
We practice a diverse and inclusive recruitment process that ensures equal opportunity for all we work with, irrespective of race, sexual orientation, mental or physical disability, age or gender.
