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    CRM Loyalty Manager - London, United Kingdom - Harnham

    Harnham background
    Description

    CRM LOYALTY MANAGER

    SALARY UP TO £45,000

    HYBRID

    LONDON - 2/3 DAYS IN THE OFFICE

    THE COMPANY

    This company are the pioneers and leaders of premium all-inclusive holidays for families and active couples, they've been around for more than 60 years and now offer 70+ ski and sun resorts across the globe.

    THE ROLE

    As a CRM Loyalty Manager, you can expect to be involved in the following:

    • Reporting directly to the Head of Marketing
    • Supporting in improving loyalty status and improving communications with customers
    • Campaign planning, building a CRM strategy, PDM strategy, data base optimisation, monitoring the automated emails and growing the database
    • Management of 1 direct report who builds emails (this role will give management training too)
    • Multichannel marketing - email and website mainly
    • Use GA4/Google Analytics for tracking and optimisation

    YOUR SKILLS AND EXPERIENCE

    • HTML coding experience is needed (use of pre-existing templates)
    • 3 years plus experience in CRM minimum
    • Knowledge of monitoring campaign performance and analysing performance for optimisation purposes
    • Experience working with a range of CRM tools and systems
    • Growth mindset
    • Excel experience

    BENEFITS

    • Salary is up to £45,000
    • After a year of service, you are eligible for a 3 week paid holiday at one their resorts
    • Flexible working
    • 25 days holiday

    How to apply

    Express your interest by sending your cv to Valentine via the apply link attached to this page


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