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Sales Consultant - Stockport, United Kingdom - Innovate Healthcare
Description
This role will be office based 3 days per week
Experience in Healthcare Services and B2B service sales are highly desirable
Role Objective:
To respond to inbound sales enquiries derived from our website and telephone helpline, speedily and effectively; converting them into orders for the business to deliver. B2B Sales.
Role Description:
Innovate are a forward-thinking healthcare company working in both the private and public sectors. We employ a variety of health professionals dedicated to achieving the purpose at the center of our practice; helping people to overcome the barriers they face relating to health and work.
We deliver a range of high-quality services to customers in a range of sectors, working hard to ensure that we optimise accessibility for our patients. Our continual focus is on positively influencing customer and patient engagement through a combination of education and innovation.
We have an exciting opportunity for a Workplace Health Sales Executive to join our team.
We are looking for ambitious people with 2 years' B2B experience in the healthcare industry,to join us and become a part of our journey. Our people are absolutely key to our business, which is why we make sure that we look after them – read on to find out more about the role, who we're looking for and what we offer in return
What you'll be doing:
· To respond quickly and effectively to new enquiries being raised by potential customers regarding new business
· Effective telephone and team-based meetings to determine exactly which services the customer is looking for and what volumes they require
· Engage with and build rapport with clients
· Use consultative selling techniques to gain Customers buy in to the Innovate service
· Upsell other Innovate Services using judgment around their appetite outside of their understanding of their needs
· Create accurate costing proposals for potential customers using our internal calculators for modelling
· Keep accurate and detailed notes on all enquiries in the pipeline on our systems creating a clear audit trail of work completed
· Quickly and effectively answer queries from customers relating to your proposals once they have received them
· Diaries follow ups on leads and contact leads regularly and consistently to drive sales cycle times through email and telephone communication methods.
· Negotiate proposals with customers
· Convert incoming sales enquiries into orders
· To handover orders effectively to operations for delivery
· Develop relationships with key stakeholders to develop commercial awareness
· Work with key stakeholders to give feedback with a view to improvement of sales delivery
· Engage in quality assurance procedures
· To work on and towards the Innovate Mission and Vision and commit to promoting the organisation's culture and values
What you'll get in return:
· A salary of between £28,000 to £32,000 DOE per annum
· Commission scheme
· Hybrid Working options
· 33 days of annual leave, including 8 bank holidays, plus Birthday Day Off
· Flexible working opportunities
· Enhanced Family Friendly Leave
· Company Sick Pay
· Cash Health Plan
· Refer a Friend scheme worth £250 per successful referral
· Comprehensive Employee Assistance Programme, including face-to-face/virtual counselling
Key Skill Requirements:
· A sound understanding of Occupational Health Services
· High standard of written, verbal, and telephonic communication
· Organisation and time-management and schedule-planning
· Persuasion, negotiation and influencing
· Data understanding and communication
· IT, including knowledge of a range of basic software packages
· Prioritization skills
· A desire to win.
Person Specification:
· Experience in health sales role
· Strong commercial awareness and business acumen
· Target and growth driven
· Able to promote Innovate services with enthusiasm and persuasiveness
· Excellent organisation skills
· Ability to work under own initiative
· Committed to achievement of high standards and dedicated to customer/client journey
· Remains calm, considered and focused under pressure
· Assertive, strong ability to build rapport
· High degree of professional integrity
· Positive and energetic approach towards work
· Deadline-focused
· Works with the application of a 'continuous improvement' philosophy
Innovate Healthcare is committed to promoting equality and eliminating unlawful discrimination, and we are committed to building and maintaining a diverse workforce which is truly representative of the society within which we operate. We want to build inclusive work environments, where all our employees have equal opportunities to fulfil their potential and realise their aspirations . We are part of the Disability Confident scheme, meaning that we commit to offering an interview to a fair and proportionate number of disabled candidates who apply through the scheme if they meet the minimum criteria for a job. We will ask whether you'd like to be considered under the Disability Confident scheme when you apply. If we invite you to take part in the recruitment process for any of our jobs, we'll ask you if you need any reasonable adjustments to enable you to participate.
A criminal history check may be conducted on the recommended persons for these positions.