Patient Admin Clerk - Gillingham, United Kingdom - Medway NHS Foundation Trust

Medway NHS Foundation Trust

Verified Company

Gillingham, United Kingdom

1 week ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Division:
Planned Care

Care Group:
Peri-operative & Critical Care

Band: 3

Salary:
£21,730 - £23,177 per annum/pro rata

Interview date:
Thursday 1st June 2023

We are recruiting for a Patient Admin Clerk who shares our ambition and vision to deliver the Best of Care by the Best People and has the drive to take us forward, by ensuring that the Trust continues to be the first choice for patients and our staff.

The successful post holder will be primarily responsible for taking the lead role in planning and booking of patients Outpatient Appointments.

As a Patient Admin Clerk you will ensure that all waiting lists are managed and appointments are booked in line with both Trust and Government policies.

We are committed to endorsing diversity, multiculturalism, and inclusion; our policies / procedures ensure that all applicants are treated fairly at every stage of the recruitment process.

Here at Medway, we pride ourselves on working together as one to ensure that our shared vision of Better, Best, Brilliant is achieved.

Our culture and values are what drives the Trust and is the heartbeat of who we are as an organisation.

Our Trust is a great choice for people who want to develop their career in an ambitious environment.

The NHS are striving towards "we work flexibly" as a workforce, we want to ensure that you can work in a way that is best for us, our patients, and importantly for you.

We offer many flexible working opportunities, speak to us about how we might be able to accommodate a flexible working arrangement for you and if it works for the service, we will do our best to make it work for you.

All of our substantive & fixed term employees can enjoy a range of staff benefits, a gym, an active health and wellbeing programme, an on-site nursery and a cycle to work scheme.

We are taking positive action to ensure that we can attract, recruit and retain the best talent and would welcome more applicants from under - represented groups to support the Trusts commitment to a diverse, inclusive and an employer of choice workforce.

All staff at Medway comply the Trust's and the Kent and Medway Safeguarding Board's policies on safeguarding children, young people and vulnerable adults.

To be responsible for maximum usage of all outpatient appointment slots, according to protocol, criteria and Government targets general outpatients,, processing referrals in accordance with trust policies and Sop's.

To be responsible for booking of appointments for patients within clinical, trust and government waiting time targets for outpatients, where necessary moving patients between sites in order to match protocol and met targets.

To Manage and be responsible for own speciality, deal with requests from PSC Team Leader and Service Manager.

To resolve any capacity issues and highlight potential problems, which jeopardise trust policy by escalating these to PSC Team Leaders and Service Managers.

To record and provide speciality statistics to all levels of Managers sometimes at short notice.