Casual Lodge Assistant - Oxford, United Kingdom - University of Oxford TSS
Description
Location:
- Oxford City Centre
- Category:
- Miscellaneous
- Vacancy Type:
- Parttime (temporary)
- Pay rate:
- £12.09 p/h
- Web advert
- Vacancy ID We are currently recruiting for a casual Lodge Assistant to work on site at one of our centrally based colleges starting ASAP for approx 12 weeks working flexible
- various shifts which are available at the week and the weekend (approx
- 8 hour shifts) between 7am
- 7pm, 7am
- 9pm, and between 7pm
- 9pm to 7am (night shift)**Duties
- Cover the front desk, answer general queries and greet people visiting the College
- Answer the telephone and forward any queries to the appropriate person.
- Ensure excellent customer service is provided to anyone who visits the Lodge.
- Receive any post and delivery packages.
- Familiarise yourself on a regular basis on the College's health and safety and security policies and procedures.
- Work as part of a busy team and be flexible and willing to help others in the team when required.
- Report any incidents or health and safety matters to the Lodge Receptionist or Lodge Manager on duty
- Wear any uniform provided (e.g. tie/cravat and name badge)
- Attend training when required
- Maintain strict confidentiality at all times.
- Work as part of a busy Lodge team
- Person specification
Essential Criteria - Demonstratable experience of working in a similar role
- Customer service/customer facing experience
- Flexibility to work a variety of shifts
- A flexible attitude and the ability to work both as part of a team, with a willingness to help others in the College and to work independently, without supervision
- Excellent communication skills and the ability to communicate with people at all levels
- TSS workers accrue holiday pay that is equivalent to 38 days per year, this means you accrue a whopping 17.1% in holiday pay for the hours that you work for us.
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