Casual Lodge Assistant - Oxford, United Kingdom - University of Oxford TSS

Tom O´Connor

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Tom O´Connor

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Description

Location:

  • Oxford City Centre
  • Category:
  • Miscellaneous
  • Vacancy Type:
  • Parttime (temporary)
  • Pay rate:


  • £12.09 p/h

  • Web advert
  • Vacancy ID We are currently recruiting for a casual Lodge Assistant to work on site at one of our centrally based colleges starting ASAP for approx 12 weeks working flexible
  • various shifts which are available at the week and the weekend (approx
  • 8 hour shifts) between 7am
  • 7pm, 7am
  • 9pm, and between 7pm
  • 9pm to 7am (night shift)**Duties
  • Cover the front desk, answer general queries and greet people visiting the College
  • Answer the telephone and forward any queries to the appropriate person.
  • Ensure excellent customer service is provided to anyone who visits the Lodge.
  • Receive any post and delivery packages.
  • Familiarise yourself on a regular basis on the College's health and safety and security policies and procedures.
  • Work as part of a busy team and be flexible and willing to help others in the team when required.
  • Report any incidents or health and safety matters to the Lodge Receptionist or Lodge Manager on duty
  • Wear any uniform provided (e.g. tie/cravat and name badge)
  • Attend training when required
  • Maintain strict confidentiality at all times.
  • Work as part of a busy Lodge team
  • Person specification
    Essential Criteria
  • Demonstratable experience of working in a similar role
  • Customer service/customer facing experience
  • Flexibility to work a variety of shifts
  • A flexible attitude and the ability to work both as part of a team, with a willingness to help others in the College and to work independently, without supervision
  • Excellent communication skills and the ability to communicate with people at all levels
  • TSS workers accrue holiday pay that is equivalent to 38 days per year, this means you accrue a whopping 17.1% in holiday pay for the hours that you work for us.

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