Internal Customer Support - Nottingham, United Kingdom - DG Partnership Ltd

DG Partnership Ltd
DG Partnership Ltd
Verified Company
Nottingham, United Kingdom

2 weeks ago

Tom O´Connor

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Tom O´Connor

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Description

Internal Customer Support - Competitive Salary + Benefits - Nottingham
**The Role

Are you ready to kick start your career in a new and exciting role? Do you have excellent communication skills and the desire to help customers? If so, we have an exciting opportunity for you.


We are looking for passionate problem solvers who enjoy helping customers and working in a challenging, fast-paced environment to join our team as an Internal Customer Support.

We offer a friendly modern working environment, competitive package (based on experience), and a career path opportunity.

**Key Responsibilities: The key responsibilities of an Internal Customer Support include, but are not limited to:

  • Processing orders on our Sage 200 software system.
  • Dealing with customer enquiries and solving queries.
  • Liaising with couriers to ensure an efficient delivery service.
  • Ensuring customer satisfaction through proactive engagement.
**The Company

The Hire Supply Company (UK) Limited was established in 2001 as a dedicated supplier to the tool hire industry and has now grown to be one of the UK's largest Independent Tool Hire Industry Distributors.

We sell industrial and commercial equipment specifically for and to the tool hire and garden machinery industries.

Our products are sourced from around the world with a manifesto of obtaining and supplying the very best, most robust, hard wearing and economicalproducts available.


Our Vision is to be recognised as the UK's number 1 supplier to Tool Hire Companies & Garden Machinery Dealers.

Our Mission is to provide a level of service and support that assists our customers to prosper by delivering innovative products and services.

**The Person
The key skills and qualities of an Internal Customer Support are:

  • Demonstrate a strong work ethic, honesty, commitment, enthusiasm, integrity, and the willingness to learn.
  • General Office skills are required.
  • Ideally you will have a proven record in customer service, be a confident and effective communicator with time management and planning skills coupled with knowledge of the construction industry.
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