-
Customer Service Manager
1 week ago
Fabric Recruitment Ltd Newark, Lincolnshire, United Kingdom £35,000Customer Service Manager · Newark · £35,000 · We are seeking an experienced Customer Service Manager to lead and enhance our client's customer support team. As the Customer Service Manager, you will be responsible for ensuring excellent customer service, resolving issues, and o ...
-
Customer Service Manager
4 days ago
Novati Newark, Lincolnshire, United KingdomJob information CUSTOMER SERVICES EXECUTIVE from the Company Novati , this latest CUSTOMER SERVICES EXECUTIVE job vacancy is located in the city Newark-on-Trent located in the country United Kingdom . This latest job opening is open to job seekers who have the latest education / ...
-
Customer Service Manager
1 week ago
Greenzone Facilities Management Limited Newark, Lincolnshire, United KingdomAbout us · We are a waste broker, located in Newark on Trent, specialising in providing bespoke recycling and waste management solutions to our customers. We partner with suppliers who align with our company values and who we believe best fit the needs of our customers. We work ...
-
Customer Service Manager
2 weeks ago
Greenzone Facilities Management Limited Newark, Lincolnshire, United KingdomAbout usWe are a waste broker, located in Newark on Trent, specialising in providing bespoke recycling and waste management solutions to our customers. We partner with suppliers who align with our company values and who we believe best fit the needs of our customers. We work alon ...
-
Compliance Assistant
3 weeks ago
The Talent Crowd Newark, Lincolnshire, United KingdomRISK & COMPLIANCE ASSISTANT - LEGAL ADMINISTRATOR - c£23,000 - NEWARK · This law firm, a leader of wealth management services, now has an opening for an accomplished administrator who, when in a busy, detail-oriented role, operates with accuracy and pace · Your varied and stimul ...
-
Assistant Compliance Administrator
3 weeks ago
The Talent Crowd Newark, Lincolnshire, United KingdomRISK & COMPLIANCE ASSISTANT - LEGAL ADMINISTRATOR - c£23,000 - NEWARK · This law firm, a leader of wealth management services, now has an opening for an accomplished administrator who, when in a busy, detail-oriented role, operates with accuracy and pace · Your varied and stimul ...
-
IT Knowledge Engineer
3 weeks ago
EMBS Technology Newark, Lincolnshire, United KingdomOur client is seeking a versatile, communication-savvy professional to operate at various depot locations as part of their IT team, providing onsite and remote support and maintenance of software, hardware, and the company intranet. Help deliver a reliable and efficient service f ...
-
Group Head of IT/Technology
1 week ago
Notts YMCA Newark, Lincolnshire, United KingdomYMCA Robin Hood Group are a not-for-profit organisation supporting vulnerable adults and children with the provision of residential care, supported housing as well as childcare, nurseries, health & wellbeing services and hospitality services across Nottinghamshire and East Riding ...
-
Digital Pharmacist
3 days ago
Boots Newark, Lincolnshire, United KingdomDelivering the pharmacy strategy through providing expert care and adviceAccountable for legal and ethical decisions in the pharmacyBuilding the pharmacy capability of store teamsConducting continual review through audit, observations and risk assessment to ensure customer and pa ...
-
Gas Safety Auditor
6 days ago
MORGAN LAMBERT LIMITED Newark, Lincolnshire, United Kingdom £33,000 - £38,000Gas Quality Control Auditor · Morgan Lambert is a market leading provider of gas related consultancy services primarily to Social Housing providers. · If you are qualified in the Domestic or Commercial gas field, care passionately about quality and would relish a new challenge th ...
-
Digital Marketing Manager
4 days ago
Chase and Holland Newark, Lincolnshire, United Kingdom Full time £27,000 - £33,000Digital Marketing Executive - Newark - £27,000 - £33,000 · An exciting opportunity has arisenwith a leading innovative organisation as they look to recruit a Digital Marketing Executive due to continued success and sustained growth. We are looking for an enthusiastic, experienced ...
-
Digital Marketing Executive
4 days ago
Chase and Holland Newark, Lincolnshire, United Kingdom £27,000 - £33,000Digital Marketing Executive - Newark - £27,000 - £33,000 · An exciting opportunity has arisenwith a leading innovative organisation as they look to recruit a Digital Marketing Executive due to continued success and sustained growth. We are looking for an enthusiastic, experienced ...
-
Assistant Store Manager
3 days ago
Boots Newark, Lincolnshire, United KingdomAbout the opportunity Working with your Store Manager you will use inspirational leadership skills to drive your team to deliver exceptional customer and patient care, whilst delivering business growth for your store.Drive passion and energy in your team to deliver on sales and s ...
-
Restaurant Manager or General Manager
4 days ago
SSP Deutschland GmbH Newark, Lincolnshire, United Kingdom $70,000 - $80,000Restaurant General Manager-Newark Liberty International Airport · Restaurant General Manager at EWR · ~ Great pay depending upon experience $70K-$80K a year. · ~ Opportunity for Quarterly Bonuses and Annual Super Bonus · ~Medical Benefits · ~ Career development and opportuni ...
-
SSP Deutschland GmbH Newark, Lincolnshire, United Kingdom $70,000 - $80,000Select how often (in days) to receive an alert: · Restaurant General Manager-Newark Liberty International Airport Job Description · Restaurant General Manager at EWR · Great pay depending upon experience $70K-$80K a year. · Opportunity for Quarterly Bonuses and Annual Super B ...
-
Mechanical Contracts Manager
3 weeks ago
Synergy Personnel Services Newark, Lincolnshire, United KingdomIf you want to work for a company where loyalty is rewarded and there are real long term progression opportunities, then this company will tick the box for you. Mechanical Contracts Manager is with a Midlands based Mechanical & Electrical Contractor who over the last 30 plus year ...
-
Head of Bidding
1 day ago
Greenzone Facilities Management Limited Newark, Lincolnshire, United KingdomGreenzone has an exciting opportunity for a full-time Bid Manager to join our thriving Sales and Marketing team. · We are a national waste broker, located in Newark on Trent, specialising in providing bespoke recycling and waste management solutions to our customers. We partner ...
-
Compliance Manager
1 week ago
Service Care Solutions Newark, Lincolnshire, United Kingdom £27A client within the Public Sector based in Nottinghamshire is currently recruiting for a Compliance Manager to join their team as soon as possible. The client is offering a full time, temporary position on an ongoing basis with the ideal candidate having experience of working wit ...
-
Mechanical Contracts Manager
1 week ago
Synergy Personnel Services Newark, Lincolnshire, United Kingdom £5If you want to work for a company where loyalty is rewarded and there are real long term progression opportunities, then this company will tick the box for you. They truly believe in investing in their workforce and this has resulted in an extremely positive culture and close-kni ...
-
Lead project
3 weeks ago
Synergy Personnel Services Newark, Lincolnshire, United KingdomIf you want to work for a company where loyalty is rewarded and there are real long term progression opportunities, then this company will tick the box for you. Contract Lead is with a Midlands based Mechanical & Electrical Contractor who over the last 30 plus years have maintain ...
Customer Service Manager - Newark, Lincolnshire, United Kingdom - Fabric Recruitment Ltd
Description
Customer Service ManagerWe are seeking an experienced Customer Service Manager to lead and enhance our client's customer support team.
As the Customer Service Manager, you will be responsible for ensuring excellent customer service, resolving issues, and optimising customer satisfaction.
You will also oversee a team of customer service representatives and drive performance improvements.Lead, mentor, and manage a team of customer service representatives.
Develop and implement customer service standards, policies, and procedures.
Monitor and evaluate team performance to ensure exceptional customer service.
Address customer inquiries, complaints, and issues promptly and professionally.
Collaborate with other departments to address customer needs and improve the overall customer experience.
Prepare regular reports on team performance and customer service metrics.
Handle recruitment and training of new customer service team members.
Stay updated on industry trends and best practices to continuously improve service quality.
Foster a positive and productive work environment within the customer service team.
Ensure the team adheres to company values and policies. Proven experience as a Customer Service Manager or in a similar role.
Strong leadership and team management skills.
Knowledge of customer service software and CRM systems.
Proficiency in data analysis and reporting.
A customer-centric mindset and a commitment to delivering exceptional service.
Company Pension scheme
Life Assurance scheme
25 days annual leave per year, plus bank holidays
Career development and plenty of training opportunities
Access to an on-site subsidised canteen
Subsidised gym memberships
On-site parking
Employee Assistance Programme
If you are a motivated, results-driven leader with a passion for delivering outstanding customer service, we invite you to apply for this Customer Service Manager position #J-18808-Ljbffr
