General Manager - Manchester, United Kingdom - Jackson Sims Recruitment Ltd

Jackson Sims Recruitment Ltd

Verified Company

Manchester, United Kingdom

2 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

General Manager

Location:
Manchester

Salary:
£47,250 - £50, % bonus
Are you an ambitious and authentic leader, looking for an opportunity to develop in a company that's in an enviable position in a structurally growing sector? Then we have room for you

We are the leading provider of purpose-built student accommodation in the UK looking for talented leaders with great potential and a desire to progress their careers, to join our Customer Operations team as General Managers.

Help us build a world-class operationthat exceeds the expectations of our customers whilst leading your own team to success.

You will report to the Regional General Manager and be accountable for the execution of national and regional strategies for a cluster of properties.

You will deliver improved operational, safety, sales, and revenue performance, increase overall profitability,and drive improvements across the end-to-end customer and employee experience.

You will be able to:

Identify, understand, and balance short term and operational demands with the delivery of longer term and strategic priorities for your cluster of properties
Identify, understand, and develop novel strategies to deliver against local and organisational priorities
Build and lead high performing, engaged and motivated teams with a sense of belonging and community
Build a customer focussed, safe, secure, and inclusive culture for all
Advocate, communicate and deliver changes in working practices that support local and organisational success
Understand, and absorb information from a range of different sources, and use it to make effective business decisions
Understand root causes, analyse, and solve complex business issues
Adapt your style to inspire, engage, and motivate others in varying situations
Build effective and collaborative relationships at all organisational levels

Requirements:

Ideally have Retail, Hospitality or PBSA experience but transferable skills are minimum
A visible leader able to lead, motivate and drive a sense of team
Able to deal with high pressure situations and drive change from within whilst championing our Core Values and being a role model to the team
Able to create a culture of personal development and ownership of our customers experience and service delivery
KPI & results driven with previous experience of budgeting & rotas
Able to deal with ambiguity and stabilise teams
Experience of dealing with grievances, sickness management and performance management
Able to demonstrate previous multisite experience

We will provide you with:

A market competitive salary and benefits package
A personalised leadership development programme
An opportunity to grow your skills in a supportive and collaborative environment.

This role will be predominantly based on site alongside your property teams.