Car Park Administrator - Leicester, United Kingdom - University Hospitals of Leicester NHS Trust

University Hospitals of Leicester NHS Trust

Verified Company

Leicester, United Kingdom

2 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

We have the opportunity for 1 X FTE Car Park Administrator to join our team at the Glenfield hospital, working for the University Hospitals of Leicester.

Working Monday to Friday 8.00am

You will be working in a busy hospital environment, responsible for the administration of staff and public parking permits, management of the database and associated tasks.

Customer Care and hospital experience is advantageous, reporting to the Security and Car Parks Manager.

The role includes providing direction of areas to and from car parking areas serving over 8000 staff, patients and visitor parking issues.

Providing a high level of customer service, the role will also involve supporting the car parking team across the 3 UHL sites (Cross site working where appropriate)

The Car Parking Service will endeavour to provide parking services for all site users whilst maximising the use of the available parking space, this will include all associated administration.

The service will provide traffic management at to ensure the free flow of traffic to the onsite facilities.

The post holder will need to ensure that all Health and Safety / Security Risks to staff, patient, and visitors are reported to the Car Park Supervisor and/or acted upon.

We are one of the biggest and busiest NHS trusts in the country, incorporating the General, Glenfield and Royal Infirmary hospitals.

We have our very own Children's Hospital and run one of the country's leading heart centres.

Our team is made up of more than 17,000 staff providing a range of services primarily for the one million residents of Leicester, Leicestershire and Rutland.

We work with partners at the University of Leicester and De Montfort University providing world-class teaching to nurture and develop the next generation of doctors, nurses and other healthcare professionals, many of whom go on to spend their working lives with us.

Our purpose is to provide 'Caring at its best' and our staff have helped us create a set of values that embody who we are and what we're here to do

They are:
We focus on what matters most
We treat others how we would like to be treated
We are passionate and creative in our work
We do what we say we are going to do
We are one team and we are best when we work together

Our patients are at the heart of all we do and we believe that 'Caring at its best' is not just about the treatments and services we provide, but about giving our patients the best possible experience.

About the University Hospitals of Leicester NHS Trust )

The Car Park Administrator will be allocated to a designated UHL
hospital site although a flexible approach to working on other sites
when necessary is essential. The post holder will spend the majority
of their working day as an administrator, supporting UHL staff,
patients and visitors with regards to parking and travel. The post
holder will support the Car Park Supervisor.
The post holder must follow UHL policies and procedures relating to
car parking and seek advice from supervisor / manager if required.
Workload will be determined by service level specifications and
Standard Operating Procedures.
The Car Parking Service will endeavour to provide parking
services for all site users whilst maximising the use of the available
parking space, this will include all associated administration. The
service will provide traffic management at to ensure the free flow
of traffic to the onsite facilities.
The post holder will need to ensure that all Health and Safety /
Security Risks to staff, patient, and visitors are reported to the
Security Team Lead and/or acted upon.

To develop and implement effective communication systems for

the CMG/Corporate Areas and external partners not limited to:
The main working relationships that the post holder will be

required to develop are:

Internal relationships with car park managers,
administration staff and attendants
Internal relationships with security officers and
administrative staff

Internal relationships with staff using the hospital facilities
including departmental managers and ward based staff
Link with patients and visitors using the hospital facilities
including contractors and outside organisations
Link with external car park providers
Link with equipment suppliers
Link with police and other emergency services
Link with council