Fluent French Customer Service Administrator - Chapeltown, United Kingdom - Sue Ross Recruitment

Sue Ross Recruitment
Sue Ross Recruitment
Verified Company
Chapeltown, United Kingdom

3 weeks ago

Tom O´Connor

Posted by:

Tom O´Connor

beBee Recruiter
Description

Sue Ross Recruitment are currently looking to recruit fluent French speakers to work for our fantastic clients within the manufacturing industry.

This full time, 12 month contract will be perfect for individuals who also have experience within customer service.


Our well established client have built up an outstanding reputation for themselves since being founded over 150 years ago and are looking for enthusiastic, confident, and efficient individual to join the team and provide excellent customer service for their clients.

Offering a 36.5 hour week with an early finish on a Friday and hybrid working, this is an excellent opportunity to join a company with a great work life balance who really value their staff.

Based within the automotive department, day to day duties will include:

  • Placing customers sales orders in a timely fashion
  • Receiving and handling complex customer needs via incoming mail, telephone, and/or electronic contact regarding the organization's products and/or services
  • Handling all levels of complexity in orders (including export paperwork and certifications).
  • Having a proactive mindset and supporting the Team overall, ensuring positive reinforcement in the team
  • Contributing actively alongside Senior Customer Service Specialists
  • Participating in key meetings upon request
  • Responding to a wide scope of inquiries and/or complaints and liaising with the necessary departments where relevant.
  • Assisting with reviewing and coordinating customer service activities as required or directed by management.
  • Developing and reviewing correspondence and documentation as appropriate regarding interaction with customers and responds to questions and concerns.
  • Building customer relationships and serves as a liaison between sales personnel and customers.
  • Performing other duties as assigned

Please note applicants must be fluent in both in written and spoken French and English to be considered of this role.


May we take this opportunity to thank you for expressing an interest in one of our roles and wish you the very best in your search for employment.


Job Type:
Temporary contract

Contract length: 12 months


Salary:
£23,000.00-£26,000.00 per year


Work Location:
In person


Reference ID:
T4358
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