Customer Service Assistant - Bourne End, United Kingdom - Bucks and Berks Recruitment

Bucks and Berks Recruitment
Bucks and Berks Recruitment
Verified Company
Bourne End, United Kingdom

1 week ago

Tom O´Connor

Posted by:

Tom O´Connor

beBee Recruiter
Description

JOB SUMMARY:


  • Full Time
  • Office based
  • Bourne End, Buckinghamshire
  • Salary: Up to £23500 per annumREF: We are looking for an experienced Customer Service Assistant to join our successful client in Bourne End. You will be responsible for processing customer orders and managing incoming enquires.


Working in a friendly Customer Service team of 4, the role is office based, Monday - Friday 8.30am - 5pm.

Salary is £23,500 plus benefits including 25 days annual leave plus bank holidays.


Key Responsibilities

  • Managing incoming calls and customer service inquiries
  • Dealing with all types of orders by understanding & anticipating their requirements
  • Monitoring stock, promotions and any other special projects
  • Backorders to be monitored daily
  • To manage & control all Customer Repairs from start to finish
  • Filing of purchase orders with picking notes to be kept uptodate

Key Requirements

  • Excellent computer skills (Word, Excel, Outlook)
  • Good communication skills both oral and written
  • Strong interpersonal skills with customer and work colleagues
  • Previous Customer Service experience
  • Previous experience processing orders


As an equal opportunity's employer, Bucks and Berks Recruitment is committed to the equal treatment of all current and prospective employees and does not condone discrimination on the basis of age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender identity, or marriage and civil partnership.

We aspire to have a diverse and inclusive workplace and strongly encourage suitably qualified applicants from a wide range of backgrounds to apply.

Consultant Details


JORDAN TURNER:

Senior Consultant
- call
person
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