Tactical Response Co-ordinator - Northampton, United Kingdom - Mitie

Mitie
Mitie
Verified Company
Northampton, United Kingdom

1 week ago

Tom O´Connor

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Tom O´Connor

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Description

Mitie has a great opportunity for a Tactical Response Analyst,

Great company benefits such as, life assurance, health cover, pension and company sick pay.

Job Overview
The Tactical Response Co-ordiantor will support with data analysis, file management, and scheduling support.

You will use highly effective coaching and performance management skills to support in an industry leading retail security team for our client.


Main Duties

  • The Tactical Analyst will effectively support the operational teams/managers, ensuring that they build, lead, retain and support in the development of a multiple tactical teams that believe and demonstrate through their work that Mitie is different to other Security service providers
  • Be responsible for the completion of key communication to the client in specific processes
  • Support and access data from the field teams ensuring accuracy and efficiency
  • Using the internal system to manage scheduling for the tactical teams
  • Supporting the managers and field teams

Person Specification

  • Strong and confident telephone manner
  • Proactive approach to advertising and implementing new ideas
  • Process orientated with a careful attention to detail
  • Organised
  • Adopts a professional image and approach at all times
  • Holds self and other accountable for behaviour and results

Health and Safety responsibilities

  • Follow group and company policies and procedures at all times
  • Report any apparent deficiencies in systems of work or equipment provided that may result in failure of service delivery or risk to health and safety or the environment
  • Use all work equipment and personal PPE properly and in accordance with training received

What we are looking for

  • Excellent organisational and time management skills
  • Confident and professional working approach and appearance
  • Strong customer service, client focused attitude with the ability to build good working relationships
  • Exceptional verbal and written communication skills
  • Ability to work individually and as part of a team
  • Resilient and tenacious with a 'can do' approach
  • Flexible and adaptable
  • MS Skills, Literate, numerate and IT skills to medium level user
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