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Public Relations Executive - Rushden, Northamptonshire, United Kingdom - Pareto
Description
Job Title:
Customer Success Executive
Our client is one of the fastest growing property and construction tech companies in the UK. Building a world class SaaS business and solving challenges for construction customer service teams, they have big future plans.
As part of those plans, our client are growing their team and are now looking for enthusiastic graduates to further promote their suite of Tech solutions
Customer Success Executive Package:
A competitive basic salary of £24,500
Lucrative bonus and incentive schemes
Pension contributions
Customer Success Executive Role:
Speak with customers on the phone, via email and in person, answering their queries and providing advice whilst delivering high levels of customer service
Provide online, interactive software demos to assist with on-boarding customers
Work with the sales team to configure new accounts with client data and ensure a smooth on-boarding process
Identify upsell opportunities for each account, and create campaigns to promote and sell additional products and features
Work with other teams within the business to help resolve any issues that may arise with customers
Check in with existing clients, ensuring they don't have any issues or complaints and identify any opportunities to up-sell new products
Customer Success Executive Requirements :
Pareto is committed to promoting equality, diversity and inclusion.
