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    Customer Service Representative - Edinburgh, United Kingdom - Sanderson Recruitment Plc

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    Job Description

    Customer Service Representative - Edinburgh - Full-Time

    Do you love to help customers and enjoy finding solutions to their problems? A well-known UK Consultancy Company in the Financial Services industry is searching for a skilled Customer Service Representative to join their team. Positions are open in both Front Office (Customer-Facing) and Back Office (Administrative) roles.

    You'll be the main point of contact for customers, ensuring they receive top-notch service while also handling administrative tasks in the background.

    About You

    • Confident, friendly, and professional communicator
    • Ability to simplify complex issues for customers
    • Strong listening and communication abilities
    • Skilled at resolving problems with empathy
    • Proficient in PC skills and Microsoft Office

    Perks of Working with Us

    • Personal and career growth opportunities
    • Get a deep dive into the business operations
    • Future option for hybrid work setup
    • Enjoy a work-life balance with no late shifts or weekend work

    We value diversity and welcome applicants with backgrounds in Customer Service, Hospitality, Sales, and Retail. Full training will be provided.


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