Meetings & Events Executive - London, United Kingdom - Club Med
Description
Presentation of the role:
You will develop Meetings & Events group sales and production for both leisure and corporate.
As a Meetings & Events Executive, you will be responsible for:
- Compliance with Club Med processes
- M&E sales & production
- M&E booking finalization
Mission 1:
Ensure the trade, corporate and leisure group enquiries are being managed in a timely manner and that the processes are followed
- Qualify, quote and confirm group requests
- Keep Salesforce updated with contacts and contracts
- Liaise with transport to finalize flight requirements
- Issue contracts
- Confirm the groups to the Revue Management (RM) at time of deposit received
- Work with business developer and key account managers to identify and develop group opportunities
- Organise and attend overseas site visits with clients
- Attend trade shows and fam trips
Mission 2:
Ensure the production of all the Meetings & Events groups/events
- Fill in the Production portal properly
- Send invoices and followup on payments
- Communicate invoices to the accountant
- Send an information memo to the client
- Enter the rooming list and communicate it to the resort
- Finalize the program with the group and make all necessary changes (contact the resort to assess possibilities)
- Sell extraservices (excursions ) to the client Advise the resort and send the program/BEO
- Assist client on a daytoday basis to organize the event
- Attend site visit when needed (especially for Buy out)
- Travel with the group depending on the size of the group and take care of the group onsite requests
- Organise fam trip for trade team
Mission 3:
Ensure finalization of groups bookings, including but not limited to invoicing
- Liaise with the resort for after event reporting
- Create and send final invoice
- Follow up for payment of the final invoice
- Organise feedback calls with customers
- Follow up for potential organization of events for the year after
Your profile:
EDUCATION
- Bachelor minimum
- Masters degree is a plus (in tourism or business)
PREVIOUS EXPERIENCE
***- Experience in the travel industry and/or MICE industry
- Experience in sales
- Experience in a Club Med resort is a plus (Knowledge of resort life)
LANGUAGES
English and French (both mandatory)
HARD SKILLS
Word, Excel, PowerPoint, Salesforce
SOFT SKILLS
Entrepreneurial spirit, persistent & demanding, open-minded, team player. Reactive, target oriented.
Job Type:
Permanent
Location:
London, UK (Wimbledon)
You will work
- in Offices
- You'll be working in multicultural and considerate teams
- You'll be a key player in your own professional development thanks to a strong policy of internal and international mobility
- You'll be part of creating unforgettable moments for our clients and our teams at the Resorts
- You'll develop your skills by participating in the ambitious projects of a company looking to the future and innovation
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