Jobs

    2nd Line IT Engineer - Manchester, United Kingdom - In Technology Group

    In Technology Group
    In Technology Group Manchester, United Kingdom

    3 weeks ago

    Default job background
    Full time
    Description
    Job Title: 2nd Line IT Engineer

    Location:
    Trafford, Manchester


    Work Structure:
    Hybrid


    Salary:
    £27,000 - £33,000 DOE


    Our client, a global supplier of branded merchandise who work with some of the most well-known brands are looking for an enthusiastic, driven 2nd Line Support Engineer to join their IT department.


    Operating across the world, you will be based at their Manchester HQ supporting users in a busy environment remotely and face-to-face.

    This is a hybrid position, after one month of training in the office you can work 2-3 days from home each week


    Benefits:
    Hybrid Working
    Early Finish Fridays
    Flexible working options
    Development/progression opportunities
    Health & Wellbeing Programmes
    Regular social events
    Cycle to Work Scheme
    Maternity & childcare benefitsThe ideal candidate will have experience with:

    Microsoft Office Suite
    Active Directory / Group Policies
    VoIP Phone System
    PowerShell
    Cloud - Azure and/or AWS
    Anti-virus management
    Remote Desktop Solutions
    Support of CRM/ERP systems

    MDM TechnologiesDay-to-day:
    Effectively manage your own workload including backup management, data inputting, software deployments, mobile management, basic networking support, permissions, configurations, documentation (and more)
    Provide a high level of IT Support to users internally
    To be the escalation point for junior engineers including mentoring
    Support colleagues across the groups server & network infrastructure
    To ensure the business systems, comms platforms, servers and network infrastructure are all operating smoothly across the company
    Ensure all procedural documentation is kept up to date for all systems
    Assist in projects including implementation of a Security Awareness Program for all staff.

    If you have the desire to go above and beyond, you are hardworking, have great communication skills and are a team player.

    Then please don't hesitate to apply for immediate consideration

    Keywords:
    IT Support Engineer, 2nd Line IT Support, 2nd Line, Technical Support Engineer, IT Technician

    In Technology Group Ltd is acting as an Employment Agency in relation to this vacancy

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