Jobs

    1st Line Engineer - Manchester, United Kingdom - Razorblue Group Ltd

    Razorblue Group Ltd
    Razorblue Group Ltd Manchester, United Kingdom

    1 week ago

    Default job background
    Description
    We are looking for a 1st Line Support Engineer to join our growing team of like-minded tech people. Provide 1st linetechnical support to clients - supporting networks, cloud services, infrastructure and connectivity
    Assist with user rights, passwords, accounts

    Customer service is paramount to us, which is why we only look for candidates with excellent customer facing skills and the ability to communicate effectively.

    Strong communication, and relationship-building skills
    Administering Microsoft Active Directory, Exchange Server & Office 365
    Comp TIA, Relevant Apprenticeship or higher education
    Competent with Windows desktop & application support
    Basic network troubleshooting incl. An understanding of razorblue's business, clients and the market it works in
    Knowledge of Microsoft Group Policy
    An understanding of Microsoft Azure AD Sync and Azure AD Connect
    Excellent conversational fluency in English is required to clearly explain complex technical issues

    Continuous learning and development are central to our culture, and we heavily invest in elevating our people, not just hiring those already at an expert level.

    Working for an IT partner isn't for the faint hearted, it requires drive, passion for technology, collaboration, and a drive to innovate.

    If you want to learn more about the IT domain as a whole or specialise in one particular area, you can do that here.

    Our learning and development opportunities, paired with our teams drive for learning, resulted in 34 promotions being granted in 2022.

    We operate a hybrid working policy across most roles and often get asked why we haven't made the decision to go fully remote..

    For us, natural learning opportunities are invaluable and office working enables this and has also inspired our collective culture of teamwork.

    Hybrid working
    ~25 days holidays per annum + public holidays + the ability to purchase 10 more
    ~ Your birthday off (Obviously)
    ~£2000 Referral Scheme Bonus – if you know other techies that want to join us
    ~ Enhanced maternity, paternity, adoption + Baby bonus (Family is important to us)
    ~ Fully funded training and accreditations to expand your skillset
    ~ Discounted Broadband (Necessity)
    ~ Life insurance
    ~ Private Health Insurance with AXA Health
    ~ Cycle to Work scheme
    ~ Cruise around in an eco-friendly electric car with our EV Scheme

    We encourage individual candidates to apply directly through our website, as it enables us to manage our hiring process more effectively.

    Any emailed disclaimers indicating otherwise will not supersede this policy.
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