Account Director - London, United Kingdom - Hogarth Worldwide

Hogarth Worldwide
Hogarth Worldwide
Verified Company
London, United Kingdom

1 week ago

Tom O´Connor

Posted by:

Tom O´Connor

beBee Recruiter
Description
Hogarth is the Global Content Experience Company.

Part of WPP, Hogarth partners with one in every two of the world's top 100 brands including Coca-Cola, Ford, Rolex, Nestlé, Mondelez and Dyson.

With a breadth of experience across an extensive range of sectors, Hogarth offers the unrivaled ability to deliver relevant, engaging, and measurable content across all channels and media - both established and emerging.


The number of channels at our fingertips; the need for speed; and the drive for mass personalisation, all mean that brands need different solutions.


Our global team of over 6,000 craft and technology experts brings together creative, production and innovation to help clients navigate this exciting and ever-changing world of today's content experience.


A Hybrid working model


Now offices are fully open we have embraced a hybrid working model, which allows our employees to split their time between the office and other locations, something we hope will provide everyone much more flexibility to their working week.

The expectation is that working life at Hogarth will involve working from the office for about 60% of the time for most people.

Please speak to the Talent Acquisition team to find out more information.


What does an Account Director do at Hogarth?
The role

Our Account Director (AD) are knowledgeable and trusted Client leads. Accountable for end-to
- end project delivery, management of client and agency relationships, they lead a diverse and dynamic team to deliver. Responsible for operational discipline, delivery, resource optimisation and profitability management across Clients and projects. You are the key point person for the projects you are leading and are responsible for delivering on time, on specification and on budget.

You possess problem-solving skills, have a passion for production, marketing and advertising and a desire to learn.

Highly organised and accountable, you build trusting Client and team relationships, collaborate across multi-disciplined teams and draw on the expertise of Hogarth's resources and capabilities.

You are ensure we execute flawlessly.

Key areas of responsibility

Communication

  • Responsible for overseeing and first point of escalation for all projects
  • Oversee the ontime delivery of projects and ensure the smooth delivery and swift resolution of issues to maintain client confidence in Hogarth's capabilities to deliver
  • The key daytoday Client Delivery contact with clients, agencies and all associated Hogarth teams
  • Understanding of client's needs to deliver high satisfaction levels and share feedback with wider team and escalate any delivery concerns to Senior Account Director / Client Director
  • Work with client brands and agencies to ensure a clear understanding of the production brief, deliverables and timeline for each project and relay those details to other members of the team as necessary
  • Accountable for ensuring all team members are aware of timelines and deliverables
Collaboration

  • Partner with Client Services, Production and Finance to ensure a smooth process, proper resource allocation and a superior result
  • Develop and maintain high levels of team effectiveness, trust, communication, collaboration, productivity, diversity, engagement and ensure the team feel personal accountability for deliverables and projects
  • Demonstrate strong collaboration skills with internal agency teams and key external partners to ensure quality and adherence to production guidelines for key deliverables
Process

  • Oversee medium to complex projects independently and with a team, from initiation through to completion
  • Work collaboratively with all internal team members to facilitate the process of developing effective strategies and briefs that lead to great work
  • Understand and anticipate client needs, taking them into account when framing and making delivery decisions
  • Possess an understanding of project and client management techniques and bring process innovation to how we manage our engagements
  • Leverage our onsite, onshore, offshore network to deliver great work in the most efficient and effective way
  • Identify improvements to existing workflow and processes
  • Identify potential project risks and develop contingency plans and if needed, escalate to Senior Account Director / Client Director
  • Review team structure and resources on an ongoing basis to ensure client is serviced appropriately
  • Ensure the highest quality is always delivered to clients
Leadership

  • Create a culture of freshthinking, collaboration, respect, equality, diversity and inclusion, with a focus on learning, development and growth
  • Contribute to Hogarth's culture by exhibiting ownership, professionalism, passion and leading by example
  • Take ownership and find solutions, whilst supporting the wider team by removing any barriers to success
  • Retain the best talent
Financials

  • Demonstrate strong commercial abilities and business and financial acumen
  • Manage fi
More jobs from Hogarth Worldwide
See all jobs of Hogarth Worldwide