Sales Data Apprentice - Rickmansworth, United Kingdom - Just IT Recruitment
Description
Do you have a passion for Data? A housing and Finance platform has need for an apprentice to join their company.
The Apprentice will monitor, analyse and report on Customer Satisfaction KPIs and trends to inform Customer action plans.
Key Duties:
- Update and upload Network Week on week tracker to
- Provide monthly update on verbatim analysis on painpoints by brand for sales and service
- Highlight changes in trends and deepdive into root causes
- Provide weekly followup of new model ratings (Drive to Five) highlighting underperforming dealers for followup
- Contribute to preparation and Corporate presentations (e.g. Board report, Customer Connection, Group reviews, Customer Committee)
- Assist with queries and respond within SLA timeframes
- Support Quality Assurance Manager with ad hoc reporting and projects (e.g. incentive programme followup
- Coordinate key KPIs updates for company, Board, and HQ presentations
About you:
To be a Data Technician Apprentice you will need to be a tech enthusiast with 5 GCSEs (ideally A* - C, 4-9) including Maths and English.
Your training will include gaining internationally recognised Level 3 qualifications in data.
Skills and personal qualities required:
- Communication skills
- IT skills
- Attention to detail
- Organisation skills
- Customer care skills
- Problem solving skills
- Presentation skills
- Administrative skills
- Number skills
- Analytical skills
- Logical
- Team working
- Creative
- Initiative
- Passion for Data
- Motivated
- Team Player
- Willingness to learn
- Positive attitude
- Excel
- Excel
Next steps:
After the apprenticeship
Over 90% of our apprentices move on to permanent full-time employment in the tech industry. There are also opportunities to extend your training with a higher-level apprenticeship programme. Just IT have already helped over 1000 people kick-start their tech and digital careers with an apprenticeship.
Reference code:
JT1216
Type of role
Apprenticeship Role
Discipline
Data Apprenticeship
Salary Range
Up to £18k
Location
Rickmansworth
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