Ward Administrator - London, United Kingdom - West London NHS Trust

West London NHS Trust

Verified Company

London, United Kingdom

1 week ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

An Opportunity has arisen in Local Services for Ward Administrators

Band 3

These roles are based in the Inpatient Unit at Lakeside Hounslow

1.00 wte full time role available

0.50 wte part time role afternoons ONLY available

They need to have excellent communication skills and be fully experienced in using Microsoft packages.

These roles are based on an inpatient ward so there is direct patient contact on a daily basis

To line manage the band 3 and 4 members of the admin team including: recruitment, selection, even workload allocation, performance management, Performance Development Reviews, absences and cover arrangements where necessary.
To review and improve (speed, quality or resource use) of the admin service team/unit in discussion with the line manager
To support the MINT leads with data cleansing/improvement in line with KPI's
To produce DQ reports from WLBI and or System
To resolve problems and issues that other team members have been unable to resolve in liaison with line manager where necessary
To take part in ad hoc projects which impact on the administrative service
To ensure that leavers return equipment, ID badges, keys etc
To ensure relevant existing and revised Trust policies or local protocols are implemented by the admin team making suggestions to improve local protocols.
To resolve problems and conflicting priority issues within the admin team.

West London NHS Trust is one of the most diverse providers of mental health, community and social care in the UK.

Our 3,982 staff care for people in hospital and in the community, helping them to recover and go on to lead full and productive lives.

We aim to be the best organisation of our kind in the country.

We provide care and treatment for more than 800,000 people living in the London boroughs of Ealing, Hammersmith & Fulham and Hounslow, delivering services in the community (at home, in GP surgeries and care homes), hospital, specialist clinics and forensic (secure) units.

We're rated good overall by the Care Quality Commission (CQC).

Together, we're committed to promoting hope and wellbeing, working with patients, service users, carers, families and partners across the communities we serve.

We are keen to ensure that our workforce reflects the community it serves, particularly in terms of ethnicity, gender, disability, LGBTQ+ and experience of mental illness.

Our Team is tight knit and work well together. This vacancy would suit an experienced administrator who can use their own initiative and is a good team player. Has the 'Can Do' attitude. Someone who is looking for a new challenge.

Annual Leave starts at 27 days a year plus bank holidays.

Flexible working

NHS Pension

For further details regarding the role and responsibilities, please refer to the attached Job Description and Person Specification.