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    Marketing and Retention Manager - London, United Kingdom - 3Search

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    Description
    Job Description Retention Marketing Manager


    Working Model:
    Hybrid

    Drive customer retention strategies for a leading software company.

    We are working with a dynamic software company based in London, shaping the future of the property market.

    Our client, a trailblazer in the industry, is seeking an experienced Marketing Manager for Audience Retention to join their innovative team.

    The Retention Marketing Manager will...
    Design and implement targeted campaigns to engage the estate agent database.
    Collaborate with product and sales teams to identify customer pain points and develop effective content strategies.
    Analyse campaign performance to drive data-informed decisions and enhance future engagement strategies.
    Ensure retention efforts align with the brand voice and contribute positively to customer perception and loyalty.
    Proven experience in managing customer retention and engagement campaigns, ideally in B2B software or property markets.
    Creative problem-solving abilities to address customer challenges and improve retention.
    Deep understanding of customer journey mapping and targeted content creation.

    Flexible working arrangements
    Generous annual leave
    Enhanced parental leave and fertility treatment support
    Comprehensive insurance coverage and pension contribution

    No person is subjected to any less favourable treatment on any discriminatory grounds on the basis of age, disability, gender reassignment, marital or civil partner status, pregnancy and maternity, race, colour, nationality, ethnic or national origin, religion or belief, sex or sexual orientation.



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