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Installation and Service Technician - Chester, Cheshire, United Kingdom - Johnson Controls, Inc.
Description
Responsible for Installing and servicing the software and hardware for integrated applications following governing codes and standards.Design, install and service various types of communication applications to include wireless and LAN/Wan based security, fire, video surveillance and access control solutions following governing codes and standards.
Installs and services the software and hardware for integrated systems/applications without supervision.Completes system and network programming as required.
Maintains as a positive liaison between JCI Security and the customer to ensure proper communication is filtered through the JCI Security and the customer organization while maintaining a high degree of professionalism and customer satisfaction.
Responsible for configuration, installation, maintenance and support of data/video communication networks including wireless and IP solutions.Develop and provide training and technical support tools for users with varying levels of IT, Security and Fire knowledge and competence.
Construct and maintain up-to-date and accurate documentation of security, fire and network configurations, diagrams and programming records.Create detailed security, fire and networked server documentation, including physical diagrams, logical diagrams, IP address schemes and asset management and database designs.
Associates Degree preferred or equivalent work experience.Variety of Security, Fire and communication manufacturer product certifications.
State and Local Certifications as required.
Must complete up to and including Level E of the Technician Career Ladder for the Safety, Soft Skills, Intrusion, Networking, Computer, State Certifications, Access Control and Close Circuit Television training courses.
Experience with Software House, American Dynamics, Bosch, DMP, and other Enterprise Level Access Control systems, CCTV and IP video systems.
Have the aptitude and or the of experience in wireless and LAN/WAN network engineering using Cisco products including Layer 2/3 Switches and Routers.
Experience with and solid working understanding of Cisco switches, routers, IOS software and diagnostics.Good working knowledge of required technical hardware such as Cisco Routers, CSU, DSU, bridges, multiplexers, servers and switches; knowledge of building, configuring and troubleshooting campus networks and remote access networks using Cisco Catalyst multi-layer switching technologies over high-speed Ethernet and Cisco routers connected to wired and wireless LANs
Client/Server diagnostic support skills to understand how applications communicate within LAN/WAN/MAN networks and over the Internet.
Interpret/read blueprints, building plans, electrical, schematics and sprinkler/fire plans in order to complete equipment installations, repairs, inspections and clear troubles.
Ability to occasionally travel out of town to customer locations and training.Must be available after hours to provide off site software and hardware support and if required on site support to resolve system failures for integrated applications.
Hourly Rate to be determined by the education, experience, knowledge, skills, and abilities of the applicant, internal equity, and alignment with market data.) This position includes a competitive benefits package. Johnson Controls International plc.is an equal employment opportunity and affirmative action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, protected veteran status, genetic information, sexual orientation, gender identity, status as a qualified individual with a disability or any other characteristic protected by law.
If you are an individual with a disability and you require an accommodation during the application process, please visit here .
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