Administrator - Cardiff, United Kingdom - Llandaff North Medical Centre

Llandaff North Medical Centre
Llandaff North Medical Centre
Verified Company
Cardiff, United Kingdom

1 week ago

Tom O´Connor

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Tom O´Connor

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Description
DUTIES AND RESPONSIBILITIES Processing of incoming mail from NHS registrations Processing of referrals.

Coding of clinical data on behalf of clinicians Processing of patient recalls Creating and running computer searches Co-ordinating and implementing IT related initiatives To instigate remedial action if any computer failures found.

Telephone answering to be courteous and helpful To ensure any queries are passed to the appropriate member of staff, or doctor.

Filing records, letters, test results etc.

To ensure records, etc.

required by the GPs and nurses are made available in a timely manner Use of computerised medical system:

checking:
results, registration details, pathology information, medical information, prescribing information. Specific training will be given to staff with responsibility for entering data e.g. registrations etc.

Liaison with other professional colleagues e.g. District Nurses, Health Visitors, Ambulance Service, Hospitals, Midwives and to pass and receive accurate information regarding patients.


Message handling:
ensure that accurate messages are taken and passed to appropriate person for action. Receptionist must ensure that any outstanding queries must be passed for action before going off duty.


To maintain confidentiality in respect of any information obtained by design or accident whether in connection with a patient or the practice.

To be flexible and to provide cover for absent colleagues when required. Adhere to Health and Safety procedures as set out by the Practice. Undertake any other reasonable miscellaneous duties as requested by the Practice Manager, Deputy Practice Manager, or Doctors.


Training full training will be given in the practice and attendance at relevant and interesting external courses will be offered.

Attendance at training courses is expected, even when outside normal working rotas. Staff meetings attending staff meetings when required.
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